Senior IT ProblemManager £75k/+£6k Car Allowance + Bonus Milton Keynes (2 days pw in office) Our client, a leading financial services firm, is seeking an experienced and dynamic Senior IT ProblemManager to join their team and ensure the reliability and security … of their IT infrastructure. Position Overview: As a Senior IT ProblemManager, you will be responsible for identifying, analyzing, and resolving IT issues to minimize business impact and enhance service quality. You will work closely with cross-functional teams to implement proactive problem management strategies and drive … have extensive experience in financial services, with a strong background in IT Service Management (ITSM) and incident management. You should currently be a IT ProblemManager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified ProblemManager (CPM) are essential. Experience with ITSM tools such more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
Manchester, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
Chroma are currently recruiting for a ProblemManager to join a rapidly growing Managed Service Provider in their Manchester or Leeds office on a hybrid basis (2-3 day a week on site) offering up to £50K per annum. As the sole ProblemManager, your role … ensure customers have uninterrupted access to their services. This is a growth-related position to support a busy service desk team. Benefits of the ProblemManager role include hybrid working, industry leading trading, 23 days holiday (increasing with length of service as well as an option to buy … from 30 to over 200 staff and from £10m annual revenue to more than £40mand theyre not finished yet, with ambitious future plans! The ProblemManager will report to the Head of Operations and will work closely with the service desk engineers. This role will suit an experienced more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Job DescriptionIncident Manager/ProblemManager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New!Up to £38k+ Benefits + Bonus + Hybrid+++ 2/3 days on site per week +++Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to … join its growing ITIL Service Operations function. Suitable candidates will have the following:Circa 2 years in ITIL Service Operations with a focus on Problem ManagementAnalytical approach to problems and excellent attention to detailWork under pressure and to deadlinesContinuous Service Improvement mindsetBI Tools – Ideally Power BI or EazyBI - DesirableJira …/Jira Service Desk/Confluence - DesirableExcelDuties will include the following:Assisting in Problem Management investigations with technical subject matter expertsPartaking in post incident reports for all major incidents to senior IT leadersBeing responsible for the prevention of recurring incidents by determining true root cause, and driving implementation of more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Incident Manager/ProblemManager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers … join its growing ITIL Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power … BI or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts Partaking in post incident reports for all major incidents to senior IT leaders Being responsible for the prevention of recurring incidents more »
IT Change & ProblemManager Abingdon Rd, Culham, UK Full-time Salary: £52,293 (inclusive of MPP) + excellent benefits including outstanding pension Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 5 Company Description By 2050, the planet could be using twice as much electricity compared to today. Are … This division is crucial to advancing UKAEA's mission of delivering sustainable fusion energy and maximising scientific and economic impact. The role of Change & ProblemManager, reporting to the IT Service Management Group Leader within the Enterprise Infrastructure Solutions Unit, is pivotal. This role involves assessing the need … for change, analysing current states resulting from identified problems, and advising on defining change scope and future states. The Change & ProblemManager plays a key role in evaluating organisational readiness for change within UKAEA's Computing Division. Additional Responsibilities: - Lead change and problem management processes, aligning stakeholders more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Mentmore Recruitment
A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problemmanager/3rd Line support Lead. As ProblemManager and 3rd Line Team lead , you will be responsible for defining, managing and … enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of driven individuals. To be considered for the Problemmanager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus - paid Quarterly Flexible hours Remote working (2 days more »