by the Team Lead and Provide deeper analysis with some assistance from seniors to solve call tickets Provide support to customers regarding the problem-solving processes Update customer data and produce activity reports Create Knowledge Base articles and update document repository Recommend process & procedure modifications or improvements where more »
achieve team targets Attention to detail Good communication skills as well as interpersonal skills to understand customers’ needs and meet their expectations Good problemsolving skills and resilience Positive attitude towards work High integrity more »
Hayes, London, United Kingdom Hybrid / WFH Options
ETS Technical Selection
systems (1yrs+) Experience using PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS Fluent English, both oral and written Strong communication skills Strong problem-solving skills Multi-tasking Knowledge of other European language(s) would also be an advantage Business trips to Europe will be required occasionally more »
mechanic, preferably with a focus on buses or heavy-duty vehicles. Relevant technical qualifications (NVQ, City & Guilds, or equivalent). Strong diagnostic and problem-solving skills. Ability to work independently and as part of a team. Good communication skills and the ability to explain technical issues to non more »
