12 Permanent Process Improvement Jobs in Birmingham

agreed SLAs Investigateincidents and identifies and mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident root cause analysis process Supportcontinuous process improvement Ensurecompliance with more »

delivery styles, including but not limited to, Waterfall and Agile Innovative approach to problem solving Developed communication skills Change management experience Dedicated to business process improvement Committed to innovation and improvement Proficient in organisational and prioritisation Excellent verbal and written communication skills Understanding of user experience analysis more »

maintaining data visualisations and dashboards to support data-driven decision-making Providing recommendations based on data analysis to drive business improvements Identifying and suggesting process improvements to enhance data quality and optimise data collection and reporting Presenting findings and insights to key stakeholders in a clear and concise manner more »

or exceeds targets and customer satisfaction 5) Scope new engagements and prepare Statement of Works 6) Mentor less experienced team members and work to improvement our processes and customer satisfaction 7) ITSM Tool administration DESIRED SKILLS AND QUALIFICATIONS * Degree or equivalent * IT Service Management experience * ITIL Foundation * Ability to … of customer service best practices * Understanding of IT management best practices with knowledge of IT Support function related best practices * Quality Frameworks and Continuous Process Improvement; Basic Project Management principles 'In applying for this position, you consent to your personal data being shared with the specified employer and … for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. more »

lead change effectively across a complex service. In-depth knowledge of applying different business change models is essential. Significant experience of leading systematic business process improvement and change initiatives. Ability to provide a positive leadership style that inspires others and excellent interpersonal skills. Ability to develop effective and more »

drafting and negotiation to execution and renewal. Oversee legal technology platforms and ensure optimal utilization of resources. Collaborate with cross-functional teams to drive process improvements and optimize performance. Provide guidance and support to internal stakeholders on legal and compliance matters. Qualifications: Bachelor's degree in Law, Business, or more »

procedures and processes. Assist with training of quality awareness. Develop, Collate and Report on relevant Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system. Support develop and roll-out of activities that support the … QMS and quality improvements, i.e. first off sample approvals. Support and lead process improvement activities. Write reports and present progress to Senior Management. Skills & Attributes Lead Auditor IATF 16949 & VDA 6.3. Experience implementing IATF to successful certification. Self-driven and motivated. Ability to communicate and work with to more »

ensuring alignment with organisational goals and regulatory requirements - Lead and mentor a team of MIS professionals, fostering a culture of collaboration, innovation, and continuous improvement - Develop and implement strategies to enhance the functionality, performance, and security of MIS systems, keeping abreast of emerging technologies and best practices - Collaborate with … implementing data governance frameworks - Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders - Proven track record of driving process improvements and delivering results in a fast-paced environment MIS Manager - Benefits: - Competitive salary and benefits package - Generous holiday entitlement - Professional development opportunities - Private more »

other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of … progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any more »

Business Process Specialist ( Change Manager) West Midlands, Hybrid working Base up to £54K plus benefits and bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers We are looking for a Business Process Specialist … Change Manager or Continuous improvement Manager) to join them on a permanent basis. The role You will be analyzing, designing, and optimizing business processes to enhance efficiency, productivity, and overall organizational performance. Assessing existing processes, collaborating with stakeholders to design improvements, and overseeing change management to ensure a seamless … transition to optimized processes. · Business Process Analysis · Collaboration with stakeholders to design new and improved business processes that align with organizational goals · Technology Integration · Change Management - Coordinate the transition and adoption of new processes, ensuring minimal disruption and maximum employee engagement. · Develop training materials and conduct training sessions Experience more »

Onboarding, creating detailed written reports at individual, team and departmental level summarising the outcomes, findings, and recommendations. Raising and reviewing corrective actions against both process failure/regulatory failure and liaising with case handlers and supervisors to close any actions escalating where appropriate. Continuous Improvement Recommending improvements to … internal operational process and control structures as required, supporting the Client Onboarding Department in implementing process/control improvements as required. Providing feedback to relevant stakeholders on areas for improvements in technical knowledge and/or process improvements and educating colleagues. Technical Training and Coaching Conduct regular … sharing of knowledge and promote collaborative working. Cascade technical knowledge and feedback, contribute to bulletins, lessons learnt and knowledge feedback loops to support continuous improvement and best practice. Providing ad-hoc guidance and support to Senior Officers, Officers and Advisers on technical aspects of client due diligence and conflicts. more »

a permanent basis. In this role as a Quality Systems Technician, you will be responsible for supporting the quality and compliance systems whilst suggesting process improvements to improve efficiencies. You will also be responsible for the integration of ISO standards across the business and to make sure that process … date and meet intended outcomes. Ideal Requirements: Must have experience in Quality & Compliance Must have experience in ISO9001, ISO14001, ISO45001 Must have experience in process improvements This is a fantastic opportunity for a Quality Systems Technician to work for a leader within their field where the work is continuously more »