Product Support Manager Jobs

126 to 150 of 1,584 Product Support Manager Jobs

Website Product Manager

London Area, United Kingdom
Civica
Marketing Qualified Leads (MQLs) to the Sales organisation in a timely fashion to deliver on our revenue ambition. We are currently seeking a Website Product Manager to be an integral role in the Civica Marketing Division. Our website (civica.com) is a key digital channel and Route To … through the sales journey. For Marketing to deliver on its promises, the role holder will need to partner with the wider organisation, particularly marketing, product and sales enablement functions. You will work with colleagues in customer insight, planning, product marketing, brand & influence, campaigns and operations to deliver on … against MQL generation and technical KPIs. Support the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we more »
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Applications Engineering Manager

Norwich, Norfolk, East Anglia, United Kingdom
Mirus Aircraft Seating
with being responsible for engineering support. This will include sales support, through proposed solutions, LOPAs, NRE estimates, production support and product support, i.e supporting our customers with any technical issues or requests. IN YOUR ROLE AS OUR APPLICATIONS ENGINEERING MANAGER, YOU … improvement initiatives to deliver opportunities to the engineering team. Deliver team growth through driving recruitment and identifying and utilising internal talent Provide effective technical product support to our customers and production support to our suppliers and production lines. ABOUT YOU To help Mirus continue our … Commercial and Technical Insight Strong Mechanical or related Engineering degree Demonstrable experience in leading and managing a team of engineers and experience of technical product ownership Experience working within aircraft interiors/aircraft seating Experience in delivering complex and highly regulated products to customers and OEMs Extensive experience from more »
Employment Type: Permanent
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Customer Data Platform Product Manager

London, United Kingdom
Hybrid / WFH Options
Datatech Analytics
Customer Data Platform (CDP) Product Manager- London Office/Hybrid working 2 days PW in office 12 Month FTC - - Salary negotiable dep on experience Up to £80,000 - J12776 To work in a team who manage all aspects of market research, customer segmentation, first part data build … view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experience Customer Data Platform Product Manager to join and lead the development of the customer data platform. The ideal candidate will understand customer facing businesses, have ROI … support business use cases, focusing on enabling a customer-centric approach and multi-channel campaign orchestration. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering more »
Employment Type: Permanent, Work From Home
Salary: £80,000
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Data Product Manager

Iver, England, United Kingdom
Hybrid / WFH Options
GRIDSERVE
connected by a technology-agnostic, proprietary data platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Data Product Manager who excels in strategic thinking and analytics, with a particular emphasis on data. The ideal candidate will have experience of working … working with data science teams, and supporting machine learning activity would be highly valued. MAIN RESPONSIBILITIES Be the accountable person for Data as a Product at GRIDSERVE and own the product, data and tracking requirements. Develop strategic product roadmaps and collaborate with the Head of Data to … prioritize and deliver product iterations, including MVPs and various product phases (P1, P2, etc.) Work closely with the Lead Data Architect ensuring that the Product Roadmap aligns with the Data Platform Roadmap and evolution, influencing the product roadmap as new platform capabilities such as machine learning more »
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Customer Data Platform Product Manager - 12 month FTC

London Area, United Kingdom
Hybrid / WFH Options
Datatech Analytics
Customer Data Platform (CDP) Product Manager- London Office/Hybrid working 2 days PW in office 12 Month FTC - - Salary negotiable dep on experience Up to £80,000 - J12776 Please note all applicants require full and indefinite right to work in the UK as this client is … view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experience Customer Data Platform Product Manager to join and lead the development of the customer data platform. The ideal candidate will understand customer facing businesses, have ROI … support business use cases, focusing on enabling a customer-centric approach and multi-channel campaign orchestration. • Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. • Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering more »
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D365 Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Catch Resource Management
Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – Permanent - £45-55k plus package – London Our leading global end-user client are actively looking to hire a D365 F&O Support … country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced more »
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Product Management Assistant

West Midlands, United Kingdom
Hybrid / WFH Options
Webrecruit
Product Management Assistant West Midlands Our client supports jewellers across the country. They are currently looking to recruit a Product Management to join their friendly finance team. What youll be doing: As a Product Management Assistant, youll be required to support the Product Manager in all aspects of: - Product Life Cycle - Product range and stock management - Product content (writing) - Product queries - Benchmarking exercises What youll need to bring to the show: - The successful candidate must have a good solid background in admin or experience in a similar role … Strong written and communication skills - An understanding of marketing concepts and trends - Experience in writing product content is desirable (as you will be heavily involved in this for this particular role) - Well organised with good attention to detail - Ability to work under pressure and use own initiative - Team Spirit more »
Employment Type: Permanent, Work From Home
Salary: £24,000
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Application Product Manager

Worth, England, United Kingdom
Hybrid / WFH Options
Peoples Partnership
work and be the best version of themselves. What you'll be doing: An exciting opportunity to join our Operations team. As a Application Product Manager you will drive and create the vision and strategy for the Product, maintain the Product road map and manage … the backlog of change. You will act as the business expert on the product, contributing to the development of new software features and functionality, ensuring Product standards and behaviour are maintained through change. You will liaise with multiple internal stakeholders across the business e.g developers, testers, Development Squad … Lead, and business stakeholders, to deliver software improvements efficiently. You will always be seeking to improve delivery processes and standards. Your knowledge of the Product and Customer, combined with your experience of delivering change through a full development life cycle will make you ideally placed to drive forward Product more »
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Design Support Engineer

Tamworth, Staffordshire, West Midlands, United Kingdom
Proftech Talent
Engineer About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we have … in the midlands at our purpose built 100,000sq ft head office and distribution centre, we design, develop, manufacture and distribute our ever-expanding product range throughout the UK. Department: Technical and Quality Location/Branch: Tamworth (Head Office) Position reports to: Product Design Manager Length … department in the creation of specification documentation and materials. To project manage OEM and Sourcing projects from concept to completion. To produce and design product literature such as instruction manuals and product markings using adobe software. To produce exploded drawings/BOMs for technical documentation using Solidworks. Participate more »
Employment Type: Permanent
Salary: £30,000
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Sector Support Account Manager

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Met Office
We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the … and stakeholder relationships within the Environment and Energy sector while delivering profitable revenue through meeting specific customer needs. Your key duties The Sector Support Account Manager key duties are: Responsible for the day-to-day support and queries from customers and stakeholders for the … projects/services to customers. Able to provide feedback and knowledge about customers and markets in a structured manner to inform future strategy and product developments. How to apply If you share our values, we'd love to hear from you. Apply below with your CV and provide evidence more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Technical Design Manager

Stoke-On-Trent, England, United Kingdom
Benx Façades
and technically competent specification packs are presented at the right stages of the project. Efficient management of the technical functions in relation to agreed product range and support to projects. Be the gatekeeper for all elements of facade design and technical support of rainscreen projects. … and business needs. Engage with customer, RSM & Directors to identify areas for continual improvement and commerciality needs. Take a 360 approach to management of product range and ongoing improvements. Create road map (Action log) to work towards with wider stake holders with associated timescales. Development and continual improvement of … key documentation for support of technical sales support activities. Product updates and regular communications, training events, etc (knowledge development). Create performance driven documentation to support Technical Officer and Project/Sales lead activities. Inhouse Specifications, System summaries, Competitor analysis, etc Support more »
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Graduate Customer Success Manager

South West London, London, United Kingdom
Hybrid / WFH Options
1PGR
a fantastic opportunity for to join a multi award winning disruptive legal technology firm as a Graduate Customer Success Manager, working with product support teams to deliver successful customer projects from planning stages to final review. Ideal candidates will have a law degree or worked … the Graduate Customer Success Managerinclude: Work with internal teams to deliver successful live customer projects from planning stages to final review Act as a product expert for customers Understand the individual use cases and needs of each customer Provide advice, educate and train customers on how to use the … product Deliver training of the product and propose workflow solutions Work with the support and technical operations teams to co-ordinate and resolve technical issues Work with leading organisations and help them obtain value from the product Requirements for the Graduate Customer Success Managerrole Graduated more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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Business Analyst

Camden, Greater London, Covent Garden, United Kingdom
Headliners Recruitment
This cross-functional role will involve working across all departments and supporting digital transformation projects, system improvements, and monitoring core functionality. Reporting to the Product Manager, you'll have the opportunity to learn about all areas of the media television distribution business and get involved in a … systems. The successful candidate will be responsible for: - Triage requests from different business stakeholders for new feature requirements manage all system requirements in the product backlog - Support the implementation of new system and integration projects - Produce reports using state-of-the-art data analysis and modelling tools … data across multiple systems - Run training and user engagement sessions - Create and maintain documents that outline new processes/technologies - Support the Product Manager with the general administration of core systems The successful candidate will demonstrate: - A 2:1 degree or relevant professional qualification. - Experience more »
Employment Type: Permanent
Salary: £27000 - £35000/annum
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Product Developer

Brentford, England, United Kingdom
DiverseJobsMatter
JOB DESCRIPTION Product Developer (Softlines) Based at Brentford, West London. Working Model: Hybrid Why Us: Our employees are passionate about entertaining the world with creative, innovative experiences while being part of a vibrant gaming community. We are a global company with the resources to match, coupled with a place … where everyone knows each other on a first-name basis, working together to create innovative experiences, one community at a time. As a Product Developer (Softlines) you will be responsible for the day-to-day management of Product Development falling under the softlines category including apparel, accessories, footwear … and personal care. Reporting to the Senior Product Development Manager, you will be a part of our highly talented EMEA Licensing team, working on some of the biggest brands in all of Gaming and Entertainment, including Sonic the Hedgehog and many more! Your responsibility will extend to more »
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Customer Success Manager

Rickmansworth, England, United Kingdom
TechNET IT Recruitment Ltd
the value of the company’s products, utilising data analysis and collaboration with internal teams to enhance their experiences. You will drive improvements in product support and overall customer satisfaction by handling feedback and complaints and collaborating with account managers to achieve planned growth by maintaining high … client, pre-emptively identifying and managing risk to ensure ongoing satisfaction and retention comprehensive support during onboarding and training phases to enhance product adoption and usage client-related data and metrics to promptly address any adoption, trend, feature, or ticket-related issues in support calls … offering insights on metrics, trends, and solutions customer complaints and feedback to enhance the overall customer experience, while actively seeking user input for the product’s value and new features through effective demonstrations and reinforcing product value through exemplary customer experiences and prioritising product/service updates more »
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Digital Support Manager

Derby, Derbyshire, Branston, United Kingdom
Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include … processes and strategies, alongside the Senior Digital Testing Manager and Head of Engineering, for the safe and efficient handover of code from product and project teams into support operations including Operational Acceptance Testing Create a vendor management capability, working across all Digital CoEs to monitor … govern and drive vendor and partner performance Experience required: Demonstrable experience in a product support environment for large scale company or service provider Knowledge of Software Delivery Lifecycle and the role of support teams within that process Experience of managing and coordinating internal and third more »
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid , Car/Allowance, Bonus
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Product Design Manager

Belfast, Northern Ireland, United Kingdom
Perforce Software
Title: Manager of Product Design Location: Belfast, UK Perforce Software powers innovation at an unrivaled scale. Our solutions drive quality, security, compliance, collaboration, and speed across the technology lifecycle. We bring deep domain and vertical expertise to every customer, so nothing stands in the way of success. … Adobe, Apple, Bank of America, Electronic Arts, Intuit, Marriott, NASA, Nvidia, Pixar, Qualcomm, Salesforce.com, Samsung, and SAP. Position Summary: Uday Shankar, Senior Director of Product Design and Research at Perforce, is seeking a Manager of Product Design. This role is pivotal in guiding our digital creation … The ideal candidate will bring a strategic perspective to the design process, ensuring alignment with our business goals and delivering superior user experiences. As Product Design Manager, you will mentor and develop your team, manage staffing and project assignments, and drive the evolution of our UX research more »
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Business Analyst

Warwickshire, England, United Kingdom
La Fosse
engineering teams, they elicit business requirements and express them as actionable user stories and acceptance criteria. Key activities and responsibilities Work closely with the Product Owner to understand the product’s vision, goals, and roadmap. Collaborate with internal and external stakeholders to identify business requirements. Conduct interviews and … workshops to define product features and functionality. Document, manage and support the prioritization of business requirements. Translate requirements into clear and concise user stories with detailed acceptance criteria. Work closely with software and QA engineers to ensure a shared understanding of the user stories. Assist the Product Owner in prioritizing the product development backlog. Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand ups etc. Identify and resolve conflicts, dependencies, and issues that may impact product delivery and quality. Support testing and evaluation activities to validate the product’s more »
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Product Manager - Managed IT

Birmingham, West Midlands, United Kingdom
Intercity Technology Limited
play a pivotal role in shaping our Managed IT and Managed Services offerings. Youll collaborate with cross-functional teams, vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is … tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product strategy components while adhering to internal operational and support guidelines. Partnerships: Cultivate strong relationships with 3rd party integrators and Channel Partners. Collaborate to tailor solutions from our comprehensive … Consultative Approach: When crafting new propositions, consider both technical requirements and broader market needs. Your insights will uncover solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at more »
Employment Type: Permanent
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Technical Support Manager

United Kingdom
Loftware
help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical Support Manager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified … candidates are experts in technical support with a demonstrated knack for building … rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the best solutions possible for our customers. You enjoy speaking with more »
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Product Manager - Mortgages

West Bromwich, West Midlands, United Kingdom
Hybrid / WFH Options
West Bromwich Building Society
Product Manager - Mortgages Salary: Competitive Hours: Full time - 35 hours Contract: Permanent Location: Hybrid Working (Head Office, West Bromwich) The West Brom are looking to recruit aProduct Manager (Mortgages) to join our Products team. The post holder will be supporting the Head of Products to … deliver the Societys mortgage plans, the principal emphasis of the role is to manage the overall performance of our mortgage product ranges. The core focus of the role is to ensure our range of mortgage products for both new and existing customers is delivering in line with agreed plans … of our home ownership purpose. You will monitor, manage and recommend pricing changes to mortgage products to senior stakeholders. Supported by a team of product analysts, the role involves researching, identifying and developing mortgage related product opportunities, for all channels, ensuring that products deliver our purpose and good more »
Employment Type: Permanent, Work From Home
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Product Business Analyst

London Area, United Kingdom
Lockton
Product Business Analyst ABOUT YOU Are you an experienced Product Analyst or Business Analyst looking for a new challenge and an opportunity to further advance your skills and career in a great working environment? If you are a highly motivated individual with a genuine interest in technology a … passion to deliver cutting-edge products, we have the perfect job for you! We are seeking a strong Product Business Analyst to work with our team to deliver products that innovate and evolve the insurance industry. You will take the lead on bridging the gap between clients and our … technical teams to build innovative applications to revolutionise the way Lockton transact business. RESPONSIBILITIES Maintain product roadmap and priorities for the success of the product Create system and business process analysis Gather business requirements, identifying pain points and validate solutions with business Create, maintain & communicate requirements to the more »
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PRODUCT OWNER - CASE MANAGER

London, United Kingdom
Hybrid / WFH Options
Young Lives vs Cancer
the delivery of our organisational strategy. Focus areas for this role are: Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap Keeping up to date with technology developments so that we maximise the business value from Case Manager … is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from you if you have: Experience of product ownership/management within a case management or CRM environment. Solid experience of business analysis approaches, prioritising requirements, developing a product roadmap and … product backlog management A customer focused approach and strong stakeholder management skills, with experience of project management and delivery with cross-functional teams Excellent communication and influencing skills, with ability to negotiate successful outcomes with project team, internal and external stakeholders Ability to identify training needs for systems and more »
Employment Type: Permanent, Work From Home
Salary: £46,597
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PRODUCT OWNER - CASE MANAGER

Clerkenwell, England, United Kingdom
Hybrid / WFH Options
Young Lives Vs Cancer
the delivery of our organisational strategy. Focus areas for this role are: • Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap • Keeping up to date with technology developments so that we maximise the business value from Case Manager … is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from you if you have: • Experience of product ownership/management within a case management or CRM environment. • Solid experience of business analysis approaches, prioritising requirements, developing a product roadmap and … product backlog management • A customer focused approach and strong stakeholder management skills, with experience of project management and delivery with cross-functional teams • Excellent communication and influencing skills, with ability to negotiate successful outcomes with project team, internal and external stakeholders • Ability to identify training needs for systems and more »
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Graduate Product Specialist

South West London, London, United Kingdom
Hybrid / WFH Options
1PGR
Graduate Product Specialist Sector Project Management, Legal Technology, SAAS Location - Central London/Hybrid Salary & Benefits £30,000 to £32,000 + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type Graduate, Product Specialist, Project Manager, Customer Support, Full-time, Permanent This is … a fantastic opportunity for a graduate to join a multi award winning disruptive legal technology firm, working with sales and product support teams to deliver successful POCs and manage live customer projects from planning stages to final review. Ideal candidates will have a law degree or worked … in-house teams to improve processes such as due diligence, compliance reviews, property lease abstraction and eDiscovery. Main roles and responsibilities of the Graduate Product Specialist include: Work with sales team to deliver successful POCs and manage live customer projects from planning stages to final review Act as a more »
Employment Type: Permanent, Work From Home
Salary: £30,000
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