Transformation Head - DWP
Sunbury-On-Thames, England, United Kingdom
HCLTech
without assistance from the IT support team Setup a council to drive adoption of automation, remotisation, and standardization Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Share and Identifying improvement areas & implementing measures to maximize customer satisfaction levels. Defining new process and procedure … business leaders and senior management to drive program/projects budget at strategic level Drive overall governance of the Tools Deployment function by Technical Project management and Coordination, leading Project and Functional discussions with Client/HCL internal IT Executives, IT SMEs, and End Users during (as appropriate … Solution Defense & Business Case Presentations Tool Capability and Enhancement Demos Due Diligence, Planning & Design Own and Govern Security Review & System Testing in conjunction with Technical Architects. UAT and Deployment Post Deployment Hyper-Care Value Realization & ROI discussions Governance of the projects from initiation activities, milestones, dependencies, effort mapping, pre more »
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