business requirements, identifying gaps per type and criticality while proposing alternative solutions (work around, customization, ISV) • Participate in the full project cycle implementation, including qualityassurance and testing of the solution (standard, customized, ISV integrations). • Working closely with the implementation partner to deliver the following (not limited): o Business more »
and functional pipeline for CRM improvements. Customisation: Customise CRM systems to meet specific business requirements, including creating custom modules, workflows, and reports. Testing and QA : Implement testing methodologies to ensure that CRM customisations work as intended. Integration: Integrate CRM systems with other business applications and third-party tools to ensure more »