critical, high revenue business applications Diagnosis and resolution of complex system and application issues Working with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams Write and maintain systems/application documentation for technical and non-technical Setting up and provisioning of more »
and Customization: Utilise expertise in ServiceNow to configure and customize the platform to meet business requirements, including workflows, forms, reports, and integrations. Testing and QualityAssurance: Develop and execute test plans to ensure the quality and functionality of ServiceNow solutions, and facilitate user acceptance testing (UAT) with stakeholders. Training and more »
from senior business and finance stakeholders to their work stream plans Relevant IT training and qualifications, with demonstrable knowledge of systems development, deployment and QA methodologies and best practice Training/experience in IT project management techniques, e.g. Agile, Waterfall, etc. Relevant Programme/Project Management qualifications (e.g. Prince2, MSP more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
/2024. Data Analyst Responsibilities: Data extraction from the clients SQL database. Writing reports across various ERP systems Managing users and user roles. Provide qualityassurance of imported data, working with qualityassurance analysts if necessary. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting initiatives more »