1 to 25 of 72 Permanent Remedy Jobs

in tools used for data analysis, MS Excel, MS Access, SQL.'€¢Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds, BMC Remedy, ServiceNow.'€¢Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.'€¢Detail-oriented with strong organisational skills.'€¢Ability to more »

in tools used for data analysis, MS Excel, MS Access, SQL. Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds, BMC Remedy, ServiceNow. Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams. Detail-oriented with strong organisational skills. Ability to more »

a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis more »

or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you will be responsible for the following deliverables: • Preparing more »

recognized network qualification (Cisco CCNA/Comp Network+) '€¢Good documentation skills, specifically with regards to internal and customer processes. '€¢Knowledge or experience using BMC Remedy or another ITSM tool. '€¢Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita Technology and Software Solutions (TSS) Capita Technology more »

stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »

assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »

s hybrid working from home policy. Preferred skills and experience Experience working within IT. Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Good communication, presentation more »

s hybrid working from home policy. Preferred skills and experience Experience working within IT. Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Good communication, presentation more »

the different aspects that can be provided through interrogating, interpreting and transforming the data provided Previous experience using ITSM toolsets such as ServiceNow, BMC Remedy beneficial MIcrosoft Office/Office 365 Collaboration tooling experience essential Ability to work with stakeholders at multiple levels of seniority, across multiple different suppliers more »

of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMC Remedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change management more »

Automation Tools Linux experience Gibhub and Github Enterprise Server PKI/CAC Authentication Azure Networking Experience supporting a DOD Customer Experience with Eglin AFB Remedy, DRA, and NENDR applications Original Posting Date: 2024-04-19 While subject to change based on business needs, Leidos reasonably anticipates that this job more »

You can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate remedy and assist with implementation of it as well as preventative measures. Service Management Framework knowledge . You have awareness of key ITIL or other more »

audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »

audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »

in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience more »

client base. What You’ll Be Doing: Be the first point of escalation for customer generated calls. Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. Work within strict SLA’s to provide our customers more »

What You'll Be Doing: •Be the first point of escalation for customer generated calls. •Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. •Work within strict SLA's to provide our more »

solving and diagnosis skills, with a strong understanding of signal flow and ability to match resources to issues appropriately Experience with CRM platforms, e.g. Remedy, ServiceNow Ability to establish working relationships and partnerships with peers, stakeholders, customers, vendors and suppliers Excellent communication skills, both oral and written Strong planning more »

basis. You will join a very friendly and collaborative IT team and your responsibilities will be as follows: Assist staff with Network enquiries via Remedy helpdesk System. Promote continuous improvement and development within our current technology stack. Work closely with the Global IT Team on general support and project more »