RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management more »
RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management more »
RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management more »
RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management more »
RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management more »
RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, Problem Management skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure) or similar using Containers, Container Orchestration (like Kubernetes), configuration management more »
etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »
a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMCRemedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change management more »
reliability, frequencies, security ) Pro-actively support automatization identifications & operational execution Continuously monitor all the common devops systems chain with alerting systems to pro-actively remedy any risk of failures and support decisions making (repositories, lead/cycle time, change failure rate, hardware & software healthcheck ). Contribute to R&D more »
reliability, frequencies, security ) Pro-actively support automatization identifications & operational execution Continuously monitor all the common devops systems chain with alerting systems to pro-actively remedy any risk of failures and support decisions making (repositories, lead/cycle time, change failure rate, hardware & software healthcheck ). Contribute to R&D more »
reliability, frequencies, security ) Pro-actively support automatization identifications & operational execution Continuously monitor all the common devops systems chain with alerting systems to pro-actively remedy any risk of failures and support decisions making (repositories, lead/cycle time, change failure rate, hardware & software healthcheck ). Contribute to R&D more »
audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMCRemedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMCRemedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »
in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience more »
client base. What You’ll Be Doing: Be the first point of escalation for customer generated calls. Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. Work within strict SLA’s to provide our customers more »
What You'll Be Doing: •Be the first point of escalation for customer generated calls. •Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. •Work within strict SLA's to provide our more »
solving and diagnosis skills, with a strong understanding of signal flow and ability to match resources to issues appropriately Experience with CRM platforms, e.g. Remedy, ServiceNow Ability to establish working relationships and partnerships with peers, stakeholders, customers, vendors and suppliers Excellent communication skills, both oral and written Strong planning more »
VNC) etc Understanding of ITIL Service Management, experience with configuration management and release management - preferably qualified to ITIL Foundation level with experience of BMCRemedy Desirable: Experience of operating, testing and integration of IT Hardware and Software, preferably in a Defence Environment Experience working with Switches (Juniper & Dell), Routers more »
City Of Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
to solving problems under pressure. Active communicator on technical issues. Self-motivation to investigate and resolve issues across the systems technology stack. Knowledge of Remedy and Helix use are advantageous. Main Responsibilities Collaborating with technology specialists to fix issues and deliver platform enhancements. Recognising areas for continuous improvement and more »
in Microsoft office applications SC, NPPV3 & parliament security clearances, or the ability to obtain them. ITIL V4 foundation certification Resource Management Working knowledge of Remedy ITSM suite or similar ITSM application What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity more »
our Data Centre Engineer: Prior experience in high-risk environments and Data Centres. Familiarity with DCIM tools and standards (preferable). Experience with ServiceNow, Remedy, or other ticketing systems (preferable). Keen attention to detail and a proactive approach. Proficiency in Infrastructure Technologies and Networking Concepts. Competency in MS more »
solid understand of the Workday Eco-system and ability to translate functional business requirements. Strong technical skills, including experience with ticketing systems (e.g., JIRA, Remedy) and a solid understanding of Agile methodologies. You will be able to troubleshoot and resolve system issues, analyse configurations, and identify gaps and inefficiencies more »
management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience Experience using ITSM tools such as ServiceNow/Remedy would be desirable Exposure to management of ticket queues and resolution ServiceNow An excellent troubleshooting mentality with the ability to visualise a problem or more »
