Templates (JSON) Defender for Cloud and Endpoint knowledge of a scripting language (PowerShell, Bash, Azure Cli) with helpdesk IT Service Management Tools (e.g. BMCRemedy/Service Now). with Azure DevOps – deploying Infrastructure using CI/CD pipelines have worked with infrastructure-as-code and immutable builds (e.g. more »
for Cloud and Endpoint In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Experience with helpdesk IT Service Management Tools (e.g. BMCRemedy/Service Now). Experience with Azure DevOps - deploying Infrastructure using CI/CD pipelines Previously have worked with infrastructure-as-code and immutable more »
in tools used for data analysis, MS Excel, MS Access, SQL.'€¢Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds, BMCRemedy, ServiceNow.'€¢Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.'€¢Detail-oriented with strong organisational skills.'€¢Ability to more »
Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »
in tools used for data analysis, MS Excel, MS Access, SQL. Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds, BMCRemedy, ServiceNow. Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams. Detail-oriented with strong organisational skills. Ability to more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMCRemedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis more »
or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you will be responsible for the following deliverables: • Preparing more »
recognized network qualification (Cisco CCNA/Comp Network+) '€¢Good documentation skills, specifically with regards to internal and customer processes. '€¢Knowledge or experience using BMCRemedy or another ITSM tool. '€¢Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita Technology and Software Solutions (TSS) Capita Technology more »
recognized network qualification (Cisco CCNA/Comp Network+) Good documentation skills, specifically with regards to internal and customer processes. Knowledge or experience using BMCRemedy or another ITSM tool. Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita Technology and Software Solutions (TSS) Capita Technology more »
Berkeley Square - Talent Specialists in IT & Engineering
stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »
assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »
or more of the following two main areas, we want to hear from you: • ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) • Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to propose and govern more »
the different aspects that can be provided through interrogating, interpreting and transforming the data provided Previous experience using ITSM toolsets such as ServiceNow, BMCRemedy beneficial MIcrosoft Office/Office 365 Collaboration tooling experience essential Ability to work with stakeholders at multiple levels of seniority, across multiple different suppliers more »
Employment Type: Permanent
Salary: £30000 - £34000/annum Plus benefits package
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMCRemedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Experis
1st Line IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. On site 5 x more »
etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »
a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMCRemedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change management more »
audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMCRemedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMCRemedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »
client base. What You’ll Be Doing: Be the first point of escalation for customer generated calls. Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. Work within strict SLA’s to provide our customers more »
What You'll Be Doing: •Be the first point of escalation for customer generated calls. •Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. •Work within strict SLA's to provide our more »
solving and diagnosis skills, with a strong understanding of signal flow and ability to match resources to issues appropriately Experience with CRM platforms, e.g. Remedy, ServiceNow Ability to establish working relationships and partnerships with peers, stakeholders, customers, vendors and suppliers Excellent communication skills, both oral and written Strong planning more »