2 Permanent Remedy ITSM Jobs in the North of England

vulnerabilities Ensure that build baselines are tested for reliability, functionality, and security Consult on hardware solutions and provide guidance on hardware standards Ensure ITSM tooling platforms are actively maintained with ticket updates, problem records, change notifications and asset management Play a key role in developing and implementing service … BGP and OSPF) Detailed and working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS Understanding of ITSM toolsets (Freshservice being desirable) Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused Able to work well under pressure more »

can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate remedy and assist with implementation of … it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant skill level: working … can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate remedy and assist with implementation of it as well as preventative measures. (Skill level: working) Systems design . You can design systems characterised by medium more »