the service request raised in the ticketing tool as per the SOPs provided to the team. Basic L1 level troubleshooting of the issues like desktop, network, printer, Active Directory, O365, Lotus Notes and email related issues. Monitor the Incident Management queue and update the incident management system with all … trend and provide reports with improvement actions, create basic documents and knowledgebase articles. Willingness to work in a rotational shift 24*7*365. Use RemoteDesktop to assist the end users as required. Ability to efficiently and effectively understand the end users’ technical requirements, solid trouble shooting, problem more »
in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remotedesktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make more »
in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remotedesktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make more »
to users, troubleshooting various issues, administering user accounts, documenting and managing incidents, responding to user queries via phone, email, or tickets, diagnosing problems, providing remotedesktop support, conducting training, participating in ongoing training, performing routine maintenance updates, documenting standards and configurations, facilitating knowledge transfer, creating and maintaining platform … with the technologies we support. Experience in downloading and deploying patches Understanding of current macOS, Jamf, iOS A high level of understanding of Windows Desktop Operating system configurations Basic scripting tools knowledge, Command Shell Script Strong troubleshooting skills including logging of issues and root cause analysis Strong communication skills more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Head Resourcing
hybrid working , with candidates working at least 2 days per week in the office in Edinburgh. Key Skills: Previous Infrastructure & Server Support experience Microsoft RemoteDesktop Services (RDS) experience Windows Server/Azure support experience Meraki/Cisco Networking support experience Hyper-V/Virtual server support experience more »
have experience with: Microsoft Office Suite Active Directory/Group Policies VoIP Phone System PowerShell Cloud - Azure and/or AWS Anti-virus management RemoteDesktop Solutions Support of CRM/ERP systems MDM Technologies Day-to-day: Effectively manage your own workload including backup management, data inputting more »
the projects. Job Requirements Studies and experience in electrical, electronic, renewables energies or related field. Knowledge of inverters technology. Prior experience in tech support, desktop support, or a similar role. Experience with remotedesktop applications and help desk software. Attention to detail and good problem-solving skills. more »
or technical support role. Strong technical knowledge and troubleshooting skills in cloud-based solutions and environments. Familiarity with customer support tools, ticketing systems, and remotedesktop applications. Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail. Strong desire to provide excellent customer more »
Southampton, Hampshire, South East, United Kingdom
Eclipse Total Solutions Limited
assist customers. Employ excellent problem-solving skills to resolve customer issues efficiently. Possess general IT knowledge, including proficiency in Microsoft Applications, servers, browsers, and remotedesktop connections. Display a keen desire to learn and adapt to new concepts and technologies. Demonstrate a strong sense of ownership towards the more »
issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remotedesktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor more »
and customisation. Have a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. Be familiar with RemoteDesktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Power Apps development experience (model driven … specifically Microsoft Dynamics and the Microsoft Power Platform. Salary The annual salary for this role is up to £70k. Location This role is a remote position however they do have an office based in London where you would be expected to attend once or twice a month for planning … is the Global Leader in Microsoft Technology, Microsoft Dynamics CRM/Dynamics 365 and Power Platform Recruitment with specialist roles across the globe - www.pearsoncarter.com. Remote, London, Dynamics 365, Power Platform, Reporting and Development specialist. more »
well as possessing strong team working skills Key Duties & Responsibilities: Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remotedesktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a wide range of DSE product. Delivering training sessions on DSE more »
to our clients, ensuring smooth operation and maximum satisfaction with their AV systems. Position Overview: In this role, you will be responsible for providing remote and some onsite technical support and troubleshooting assistance to clients experiencing issues with their AV systems and equipment. This is an excellent opportunity for … someone with a passion for technology and a desire to grow their career in the AV industry. Key Responsibilities: Provide remote technical support and troubleshooting assistance to clients experiencing issues with their AV systems, including displays, projectors, audio equipment, and control systems. Diagnose and resolve technical issues over the … phone, via email, or through remotedesktop support tools in a timely and efficient manner. Escalate complex issues to senior engineers or field technicians for further investigation and resolution as needed. Document all support interactions and resolutions in our ticketing system, ensuring accurate and thorough record-keeping. Collaborate more »
Cloud works Line management of a team of 2 people The ideal candidate will have experience with: 3rd Line IT Infrastructure Support Strong RDS (RemoteDesktop Services) Windows Experience - This is essential Network Windows Platform - 0365 Servers Hardware Cloud/Telephony migration experience would be advantageous The details more »
Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within companys ticketing more »
on various supplier/vendor audits on a contract basis for our clients in Europe. These will be a mixture of on-site and remotedesktop audits. We’re interested in speaking to Lead Auditors with a background in any of the following fields: ISO 13485:2016 ISO more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Future Prospects
implementation and Admin. Word, Excel, PowerPoint, and Outlook. Excellent Teams and SharePoint administration. Mobile Device Management with Android and Apple. Windows 10/11. Remote desktop. Basic hardware diagnostics/triage. I.T asset management. Whilst not essential the following skills would be desirable: Azure Virtual Desktop experience. Experience more »
Employment Type: Permanent
Salary: 23 days holiday + BH, Pension scheme, Health Insurance