Cheadle, Greater Manchester, Staffordshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
repeat demand via automation and business user education. Prioritisation and assignment of new support tickets. Resolve tickets and provide guidance using innovative technologies e.g., remotedesktop, Microsoft Teams etc. Troubleshooting and reacting appropriately to requests and system alerts, resolving issues and identifying solutions adhering to control procedures in … do we require for the role of ICT Service Desk Engineer? GSCE grade C or equivalent in Maths and English. Proven experience in a desktop support role. Experience of administering and troubleshooting a range of IT systems. Experience of Active Directory and or Office 365 and use of development … tools such as Microsoft MDT. Experience of installs, moves and changes including build and desk moves. Experience of using remotedesktop support tools. Knowledge of mobile phone support IOS/Android. Networking knowledge such as TCP/IP, LAN/WAN. Ability to use own initiative to resolve more »
CA12, Keswick, Cumbria, Braithwaite, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT … country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike … Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of more »
Employment Type: Permanent
Salary: £27000 - £37000/annum depending on experience
St Albans, England, United Kingdom Hybrid / WFH Options
Cheeky Munkey Ltd
Senior 3rd Line/Project Engineer Location: St Albans, Hertfordshire, AL3 6PA (Hybrid Remote/Office/On-site) Salary: Up to £65,000 (Dependent on experience) Contract: Full-time, Permanent Working hours: 09:00 – 17:30, Monday to Friday (Excluding Public Holidays), 37.5 hours per week. About the … Cloud Deployment and advanced support of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server 2008-2019, including RemoteDesktop Services, Active Directory, AD Sync Understanding of virtualization technologies e.g VMware and Hyper-V Understanding of backup and recovery concepts Experience of … ll collaborate with colleagues and serve a diverse clientele spanning various industries nationwide. What's in it for you? Key Benefits: Competitive salary Hybrid remote working 26 days Holiday accruing up to 30 days with each year of service Company rewards scheme Company pension scheme Private Healthcare including: · Private more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Kelly Services (UK) Ltd
basic standard. Ability to communicate with people at all levels (from end user to client). Ability to take ownership of incidents Experience using remotedesktop/remote device management software Desirable Criteria Experience of supporting Android (phones and tablets) Experience of supporting Chip and Pin and more »
IT Support Analyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we work with … will need experience of supporting the following technologies: - User admin - Azure Active Directory - Windows 10, 11 device management, Azure Server environment and Azure Virtual Desktop - Microsoft 365 Admin including One-Drive management, Teams, SharePoint, Online Exchange - Remotedesktop management tools - Anti-Virus management - Print management You will more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system • Update the internal knowledgebase with … operating systems • Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred) • Microsoft Office 365 • Veeam Backup & Replication • Microsoft Windows Desktop Operating Systems • Experience of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding … of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft RemoteDesktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/Dell SANs • HPE Server Hardware & Switches • Office 365 Migrations • N-Able RMM • PowerShell scripting • Citrix CCA • Microsoft MCP • Knowledge more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with … operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding … of principles of ITIL Framework Technologies & Experience: * Veeam Cloud Connect * Microsoft RemoteDesktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell Scripting * Citrix CCA * Microsoft MCP * Knowledge more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with … operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding … of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft RemoteDesktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell scripting * Citrix CCA * Microsoft MCP * Knowledge more »
Luton, England, United Kingdom Hybrid / WFH Options
Civica
Windows 10/11 Support and Admin Active Directory Admin Filesystems and Permission Management Microsoft Application Support and Admin Email Applications Support and Admin Remote working Support and Admin Some of the technologies you will work with: Email Technologies: o Exchange, Egress, MailMarshal, Enterprise Vault Microsoft 365 Applications: o … Exchange Online, Teams, SharePoint, Yammer RemoteDesktop Services: Microsoft System Centre/EndPoint Manager o Operations Manager, Configuration Manager, Intune Multi-Factor Authentication: o Safenet/Microsoft Authenticator Backup Technologies (Cohesity) Monitoring Tool (Nagios/PRTG) VMware Group Policy HP Infrastructure SQL Server Web Filtering and Proxies (Censornet more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
that can scale as quickly as the market demands.Position OverviewAs a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our global organization. As you will be working within a team environment and speaking to … Azure and Office 365.DutiesWork under limited supervision both independently and within a team environment.Providing 2nd line support towards hardware and software issues (onsite and remote).Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity.Following ITIL methodology, prioritise, log … Infrastructure Library) or relevant certificationsProven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remotedesktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our global organization. As you will be working within a team environment and speaking to … 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology … Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remotedesktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do … beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remotedesktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly more »
have experience with: Microsoft Office Suite Active Directory/Group Policies VoIP Phone System PowerShell Cloud - Azure and/or AWS Anti-virus management RemoteDesktop Solutions Support of CRM/ERP systems MDM Technologies Day-to-day: Effectively manage your own workload including backup management, data inputting more »
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
services Overseeing design, testing, and deployment of the voice infrastructure Administration and troubleshooting of O/S and Apps consisting of Microsoft Windows Server, Desktop OS, Microsoft Cloud Technologies, Microsoft 365, Active Directory, Group Policy, SharePoint, Remote Desktops, DHCP, DNS etc. Remote diagnostics along with analysis and more »
Preston, Lancashire, United Kingdom Hybrid / WFH Options
In Technology Group
the IT team in optimizing the use of equipment and systems across the organization. Ideal Tech Stack Microsoft Windows Microsoft 365 Barracuda Email Security RemoteDesktop tools (e.g., Splashtop) CRM systems (e.g., CharityLog) Company Benefits Competitive salary Hybrid working model. Professional development opportunities Collaborative and supportive work environment more »
Employment Type: Permanent
Salary: £24000/annum Hybrid working, training and more