closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »
on various supplier/vendor audits on a contract basis for our clients in Europe. These will be a mixture of on-site and remotedesktop audits. We’re interested in speaking to Lead Auditors with a background in any of the following fields: ISO 13485:2016 ISO more »
in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remotedesktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make more »
implementation, both from an Infrastructure and Application perspective, covering multiple platforms and technologies. general experience with Microsoft technologies across the board. 10/11 desktop OS deployment experience. Capturing, creating, and deploying OS images using SCCM or Windows Deployment Services (WDS). Server OS implementation experience across multiple platform … roles, including Active Directory, Group Policy management, RemoteDesktop Services Desirable knowledge, or willingness to learn: with implementing/updating Service Desk environments, ideally Jira, ensuring the ticketing system is maintained and kept fit for purpose. with implementing/updating end-user Remote Access VPN systems, ideally more »
Luton, England, United Kingdom Hybrid / WFH Options
Civica
Windows 10/11 Support and Admin Active Directory Admin Filesystems and Permission Management Microsoft Application Support and Admin Email Applications Support and Admin Remote working Support and Admin Some of the technologies you will work with: Email Technologies: o Exchange, Egress, MailMarshal, Enterprise Vault Microsoft 365 Applications: o … Exchange Online, Teams, SharePoint, Yammer RemoteDesktop Services: Microsoft System Centre/EndPoint Manager o Operations Manager, Configuration Manager, Intune Multi-Factor Authentication: o Safenet/Microsoft Authenticator Backup Technologies (Cohesity) Monitoring Tool (Nagios/PRTG) VMware Group Policy HP Infrastructure SQL Server Web Filtering and Proxies (Censornet more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our global organization. As you will be working within a team environment and speaking to … 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology … Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot basic technical issues Familiarity with remotedesktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and more »
for a security clearance 5+ years of experience with some but not limited to, the following technologies: Active Directory, WSUS, VMware, Veeam, AWS, MySQL, RemoteDesktop Gateway, and Netwrix, prior systems administration and networking administration experience, Linux administration, Windows administration, or Mac OS experience, backup, and recovery suites. more »
have experience with: Microsoft Office Suite Active Directory/Group Policies VoIP Phone System PowerShell Cloud - Azure and/or AWS Anti-virus management RemoteDesktop Solutions Support of CRM/ERP systems MDM Technologies Day-to-day: Effectively manage your own workload including backup management, data inputting more »
Satellite Buy Side Buy-Side Finance Financial Services Trading Software Investment Banking Bank Asset Manager VMware Horizon, Citrix Virtual Apps Desktops XenDesktop XenApp Microsoft RemoteDesktop Services (RDS) in London. You MUST have the following: Strong experience as a VDI Infrastructure Engineer Experience in two of the following … VMware Horizon Citrix Virtual Apps and Desktops/XenDesktop/XenApp Microsoft RemoteDesktop Services (RDS) Python PowerShell Terraform One of the following: Jenkins Docker Ansible The following is DESIRABLE, not essential: Finance VDI certifications GitLab CI Role: VDI Infrastructure Engineer required by our asset (Senior Infrastructure Engineer … Satellite Buy Side Buy-Side Finance Financial Services Trading Software Investment Banking Bank Asset Manager VMware Horizon, Citrix Virtual Apps Desktops XenDesktop XenApp Microsoft RemoteDesktop Services (RDS) in London. You will be extending the use of the company's infrastructure as part of the global VDI Engineering more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with … operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding … of principles of ITIL Framework Technologies & Experience: * Veeam Cloud Connect * Microsoft RemoteDesktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell Scripting * Citrix CCA * Microsoft MCP * Knowledge more »
of the day-to-day operation. Essential skills: Experience working with a Managed Service Provider or service desk environment. Proficient in supporting Microsoft Windows Desktop Operating Systems. Microsoft/Office 365 Administration Experience. Basic Administration of Windows Server Operating Systems Cyber Security Awareness Have experience of service desk ticketing … systems. Desirable skills: Networking experience, including Switching, Routing, Firewalls and Wireless technologies; Virtualisation technologies Microsoft Azure Cloud Platform Citrix and RemoteDesktop Services solutions Backup Solutions RMM Tools Professional Industry standard certifications (MCP, CCNA, CCA-V etc) Driving Licence as occasional travel throughout the UK. What Accord Offer more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do … beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remotedesktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly more »
client interaction. The role is supporting an office in Reading, Stoke On Trent and customer sites. Some work will also be completed on a remote basis at home. As the Field Engineer for this amazing MSP, you will be responsible for installing, maintaining, and repairing company's products and … AWS • Mobile Device Management Solutions • VMware Horizon, ESXi & vSphere • Windows Server 2016 to 2022 • Active Directory Administration • VOIP hardware • Enterprise Backup Solutions • Windows RDS (RemoteDesktop Solution) • Firewall technologies. • Linux OS • Public Key Infrastructure (PKI) • Switch Technologies • Hyperconverged Technologies This role will be home based, with travel to more »
onsite in Plymouth Duration: 6 months + IR35 Status: Inside IR35 Required : * design, deploy, and maintain Windows-based server infrastructure, including Active Directory. * Virtual Desktop Infrastructure (VDI) Management: Oversee the configuration, deployment, and management of VDI solutions, such as VMware Horizon or Citrix Virtual Apps and Desktops, to provide … efficient and secure desktop virtualization for end-users. * Hands-on experience with VDI solutions such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft RemoteDesktop Services. * Strong knowledge of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V). * Proficiency in scripting languages (e.g., PowerShell, Python more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior IT Support Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our client is … with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with RemoteDesktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Helpdesk Support Engineer £20k - £30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a … with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with RemoteDesktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Family Action
IT Support Analyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we work with … will need experience of supporting the following technologies: - User admin Azure Active Directory - Windows 10, 11 device management, Azure Server environment and Azure Virtual Desktop - Microsoft 365 Admin including One-Drive management, Teams, SharePoint, Online Exchange - Remotedesktop management tools - Anti-Virus management - Print management You will more »
Desktop Support Engineer is required for a rapidly scaling enterprise level technology company for their client in Ipswich. As Desktop Support Engineer you will be instrumental in providing Windows OS support across a variety of channels. Accountable for resolving and administering Active Directory and Azure Active Directory as … well as taking ownership in Office365 applications and deployment. The Desktop Support Engineer will collaborate with my client’s customer to troubleshooting hardware and software issues related to desktop, laptops, workstations, peripherals and associated accessories and across Windows platforms. If you are passionate about building and deploying PCs … patching network points, taking ownership of printer performance then this could be the Desktop Support Engineer position for you. Within this Desktop Support Engineer opportunity, there is real scope to innovate Windows desktop resources within an enterprise-level environment and further enhance your profile in challenging technology more »
Senior Desktop Support Engineer - Up to £50,000 depending on experience. Based in City of London - 5 days onsite. I am representing an award-winning investment management organisation, who have an excellent track record of providing an industry leading service for their clients. They are looking for a Senior … Desktop Support Engineer who will sits within the Infrastructure Support team. Role and Responsibilities: Deploy and manage software updates and patches using tools such as Microsoft SCCM Providing technical support to end-users in person, over the phone, or via remote access tools. Troubleshooting hardware, software, and network … issues on VDI, desktop computers, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (Windows 10), productivity suites (Microsoft Office), applications, and security software. Utilize remote access tools (TeamViewer, RemoteDesktop) to provide timely assistance to remote users. Support for collaboration and communications more »
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a full-time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: • Fully site-based • Able … to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related to Windows platforms • Building and deploying PCs … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remotedesktop support tools • Desktop/printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. more »
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Senior Desktop Engineer based on their customer site in Ipswich. This is a full-time, permanent role to start ASAP. The role is paying between … be willing to undergo the client's security clearance process. Your role will involve: • Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related to Windows platforms • Building and … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remotedesktop support tools • Desktop/printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. more »
Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking, Windows Desktop Support and Backups. … VPN, account administration etc. Network technologies ie. TCP/IP, VPN, DHCP/DNS, Firewall etc. Windows Server technologies (Active Directory, Group Policies, RemoteDesktop Services, etc.); Backup technology (Veeam); A methodical troubleshooting approach and strong attention to detail. Interpersonal Skills; A high level of self-motivation together more »
Active Directory, DHCP, DNS, and Group Policy) VMware vSphere (or other Virtualisation Experience) Microsoft Windows 10 – General knowledge, Installation & Troubleshooting skills Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Knowledge of all recent versions of Microsoft Office including 365 and Microsoft … to work independently and be an integral part of the team Desirable: Office 365 and Exchange administration. Kaspersky Antivirus Software Jira/Confluence SCCM RemoteDesktop Services (RDS) PowerShell Scripting Linux Exposure Why Edenred PayTech? We are a subsidiary of the Edenred group a Mastercard Principal Member, and more »
Sulhamstead, England, United Kingdom Hybrid / WFH Options
Sondrel
date and secure. User Training and Documentation: Develop and deliver user training sessions, create, and update documentation for troubleshooting, FAQs, and knowledge base articles. Remote and On-Site Support: Provide remote and on-site assistance for users, addressing issues through phone, email, and remotedesktop tools. more »
A FIRST LINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. First Line IT Support Based Market Harborough Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall Salary to £26k To apply please call 01244 739 999 or email alexandra.williams@klickstarters.com We are a professional services … based in Market Harborough looking to recruit a First Line IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT … ideal opportunity to get involved in working in a structured environment with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then more »