West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and … OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple RemoteDesktop, and Microsoft RemoteDesktop Experience supporting Microsoft Teams, Zoom, Webex, Google … Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/RemoteDesktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo more »
closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »
closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »
closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc If anyone interested share your cv more »
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a full-time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: • Fully site-based • Able … to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related to Windows platforms • Building and deploying PCs … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remotedesktop support tools • Desktop/printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. more »
track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Perform preventative maintenance, including checking and cleaning of server storage and logs. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups with Level I … systems: Service desk ticket systems/portal (Zendesk, Lansweeper, etc.) Microsoft Office 365 Online Admin Portal Microsoft Azure Active Directory and Admin Center GoToAssist RemoteDesktop VPN Access Network Connectivity Dell Command Update Windows Updates Enterprise Resource Planning (ERP) systems Qualifications Strong technical knowledge of computer hardware, software more »
We have an exciting opportunity for a customer-focused Desktop Engineer, to support our long-standing client, based on their site in Devon. This is permanent full-time role working Monday - Friday, 37.5-hours per week. You will be responsible for providing on-site desktop support for technical … infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. As a Desktop Engineer you will: Deal directly with clients in a friendly and highly confident manner Troubleshoot known and unknown hardware and software issues related to desktop … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remotedesktop support tools Desktop/printer configurations Experience and technical knowledge of IT, PCs/peripherals and their architecture Break fix, IMACs more »
based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remotedesktop, server and network support to a varied external customer base with some on-site support where necessary. Identifying customers’ issues, you will … successful career with a growing company. • Support Microsoft Cloud Services (Microsoft 365, Azure) • Server Administration (Windows Server, Active Directory, Print Management, File Sharing) • Virtual Desktop Infrastructure Support (RDSH, WVD, Citrix) • Desktop Deployment (MDT, Autopilot) • Desktop Support (Windows 10, MacOS) • Mobile Support (Android, iOS) • Networking Support (Meraki, UniFi more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remotedesktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. more »
technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support : VPN and RemoteDesktop Services Technical services and support of VoIP telephony solutions (Teams Phone) Skills and … Experience: Strong experience dealing with Microsoft Servers, Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies - Office 365, Azure, Windows 10, Server (Apply online only), AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Bonus and £6,000 Car Allowance
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remotedesktop, Windows Server, and internet connectivity. Key Responsibilities: Office 365 user management Desktop/server troubleshooting and support SharePoint Online management Resolving more »
first line, they may work on the following areas, among others: Microsoft 365, Microsoft Azure AD, Microsoft Intune, Network Issues, SharePoint Online, Virtual Machines, RemoteDesktop, Windows Server, Internet Connectivity. Key Responsibilities: • Office365 user management. • Desktop/Server troubleshooting and support • SharePoint Online management • Resolving complex tickets more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »
This role requires an energetic, customer service-oriented technologist with a minimum of 3 to 5 years applicable work experience in Service Desk, Windows Desktop and Server administration, PowerShell scripting, and Application support. Familiarity with O365, RemoteApp, Azure, SCCM/Intune, and HyperV is a plus. Strong customer service … challenge and make a significant impact in a fast-paced environment, we would love to hear from you! Responsibilities: Support and basic administration of RemoteDesktop Services Support and administration of Active Directory/Azure User/Group Management Support of O365 accounts and licenses Support DHCP, DNS … documentation Ability to participate in a rotational 24/7 on-call schedule Setup of physical workspaces, PC's, printers, monitors, and other peripherals Desktop and deskside support as required Perform other duties as assigned Qualifications: Associates degree, trade school certificate or equivalent hands-on work experience 3+ years more »