1 to 2 of 2 Permanent Risk Management Jobs in Aberdeen with Remote Work Options

Reporting to the Operations Lead, our Customer Experience Manager will be responsible for all operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer Experience between Sword … a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement with Customers and the appropriate stakeholders to gain a thorough … possible improve upon Swords service performance targets in terms of revenue, profitability, longevity of service and overall financial performance of the service Manage operational risk for each client Maintain long-term customer relationship, developing into a trusted advisor and partner through high levels of customer engagement Customer experience is more »

a niche in the diverse sectors of oil and gas, construction, utilities, and transportation. The company focuses on crafting and implementing safety, security, and risk management strategies that safeguard personnel, assets, and ongoing operations. Their reputation is anchored in its profound industry expertise and the provision of their … proprietary SaaS platform, a comprehensive solution that ensures organisational resilience. This solution provides a unified, accurate reference point for safety, security, and critical event management, complemented by a comprehensive array of integrations and services that safeguards everything and everyone organisations value, day in and day out. The role As … the Head of Customer Success, you will be part of the senior management and will lead our Customer Success, Onboarding and Technical Support teams. You will be responsible for overseeing the deployment and roll out of an increasing volume of new and existing client projects, ensuring they have a more »