Head of Support Services
Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Connexa Technology Limited
the primary point of escalation for operational issues, working collaboratively with various departments and offshore Level 3 support to ensure smooth service. Focus on root cause analysis to address recurring issues, aiming to improve customer satisfaction and reduce unnecessary effort. Compile reports on Helpdesk performance, providing insights more »
Employment Type: Permanent
Salary: £100000 - £110000/annum
Posted: