5 Permanent Root Cause Analysis Jobs in Glasgow

and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »

and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »

and order management, staff and field support scheduling & development, technical/non-technical guidance, and orchestrating case escalation resolution The ability to carry out Root Cause Analysis to solve problems and communicate analysis of issues with both external and internal customers to determine, prioritise, and delegate more »

liaise with other business stream managers and functions regarding forward work projections to ensure NPT targets are met Drive process improvements by appropriate data analysis Attend various meetings and action/communicate instructions Produce written reports and make presentations Perform root cause analysis and resolve problems more »

liaise with other business stream managers and functions regarding forward work projections to ensure NPT targets are met Drive process improvements by appropriate data analysis Attend various meetings and action/communicate instructions Produce written reports and make presentations Perform root cause analysis and resolve problems more »