2 Permanent Root Cause Analysis Jobs in Guildford with Remote Work Options

outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into root cause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant root cause analysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »

facing IT services by defining, implementing and monitoring execution of incident and service request management processes across the IT function Manage major incidents Support root cause analysis, preventative measures and problem management to minimise risk to IT services Help ensure the stability and on-going operation of more »