3 Root Cause Analysis Jobs in Kent with Remote Work Options

Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »

core IT architecture to meet business requirements. Skills/Must have: Minimum 3 years' experience in Technical Support or similar roles. Strong troubleshooting and root cause analysis skills. Excellent knowledge of Windows Server, Citrix Virtual Apps and Desktops, Active Directory, Group Policy, DHCP, and DNS. Familiarity with more »

following skills and experience: At least 3 years’ experience in a Technical Support Engineer, Infrastructure Engineer, or similar role Excellent troubleshooting, fault finding and root cause analysis skills. Excellent knowledge of Windows Server 2016-2022 & Citrix Virtual Apps and Desktops Excellent knowledge of Active Directory, Group Policy more »