PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Zellis
can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and rootcauseanalysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our … Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive rootcauseanalysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well … as complaints/escalations rootcause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results more »
months fixed-term Location: Peterborough Ready to utilise your skills to process and extract value from large datasets? Are you passionate about performing rootcauseanalysis on various data? We have an exciting role for you – Graduate Data Engineer! Careers at TCS: It means more. TCS is … needs and store it in a datastore for further analytics. Key responsibilities: Work in an agile setting with SQL and other relational databases. Perform rootcauseanalysis on internal and external data to process answering specific business questions and identify opportunities for improvement. Build processes supporting data more »
PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom
Zellis
including C-Suite level (internally and externally). Follows an expert approach to identifying and resolving business and reputationally impacting risks and issues. Owns rootcauseanalysis for risks and issues. Acts as a point of escalation, managing difficult conversations for senior stakeholders, including C-Suite level. more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Zellis
including C-Suite level (internally and externally). Follows an expert approach to identifying and resolving business and reputationally impacting risks and issues. Owns rootcauseanalysis for risks and issues. Acts as a point of escalation, managing difficult conversations for senior stakeholders, including C-Suite level. more »
monitoring plan and closely engage with second line on overall delivery. Identify and managing continuous improvement of the business control environment through ongoing assessments, rootcauseanalysis for incidents/complaints/sign offs, remediation and targeted deep dives. Work closely with SLOD to ensure risks are more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Claremont Consulting
monitoring plan and closely engage with second line on overall delivery. Identify and managing continuous improvement of the business control environment through ongoing assessments, rootcauseanalysis for incidents/complaints/sign offs, remediation and targeted deep dives. Work closely with SLOD to ensure risks are more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Claremont Consulting
monitoring plan and closely engage with second line on overall delivery. Identify and managing continuous improvement of the business control environment through ongoing assessments, rootcauseanalysis for incidents/complaints/sign offs, remediation and targeted deep dives. Work closely with SLOD to ensure risks are more »
Peterborough, England, United Kingdom Hybrid / WFH Options
IT Naturally | B Corp | MSP
and 2 incidents, ensuring that they are resolved in line with the business defined major incident policy, process, and communication plan. Responsible for conducting rootcauseanalysis on all priority 1 and 2 incidents, seeking, and addressing process failures to identify lessons learnt and continuous improvements. Contribute more »
main language Proficient in Microsoft Office products and able to produce detailed written technical documents including but not limited to risk assessments, site reports, rootcauseanalysis of failures, method statements, scopes of work and project plans Hold a full UK driving licence In Return, we offer more »