2nd Line IT Support Specialist, EMEA
Newport, Wales, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Vantage Data Centers
management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow).Strong analytical and problem-solving skills with an emphasis on global root cause analysis.ITIL (Information Technology Infrastructure Library) or relevant certificationsProven work experience as a Support Engineer or similar role Ability to diagnose and troubleshoot more »
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