and service teams where required. The successful Service Administrator/Service Coordinator/Engineering Administrator will ideally have strong IT capabilities - SAP, CRM, Microsoft Word, Excel & Outlook with experience in a similar administrator, contract support, technical engineering support or customer service role. Package Circa £26,000 Bonus … stock, invoicing, and spreadsheet work. The successful Technical Support/Engineering Administrator/Inventory Controller will ideally have strong IT capabilities - SAP, CRM, Microsoft Word, Excel & Outlook withexperience in a similar Administrator, contract support, technical support, or customer servicerole. Confident communication skills. Ensure a flexible approach to more »
transaction services, CIO advisory and delivery types of engagements. These candidates are likely to have a solution architecture background in Salesforce.com and any other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAPCRM, but now wish more »
trainings administration, service partner administration UK In-house Service Administration How is it accomplished/Key Performance Indicators? Service Quotations Process service quotations in CRM Process maintenance contract quotations in CRM Preparing Service Tenders Providing information requested by the customer referring to quotations Providing all relevant documents to … fulfill a service quotation Align with Sales and Service to provide customer solution Service Orders Enter Service orders in CRM Enter Service contracts in CRM (incl. templates and IBase) Scheduling of appointments for non-contract related service orders Align with Service Channel Partner and process assignment orders to … Qualifications Min. 2 years experience in Customer Support function Solid understanding of common business processes and general business acumen Knowledge in SAP, CRM, MS Office Basic Technical understanding Customer-focus attitude Experience in a Multi-national company Technical or commercial education/qualification (i.e. commercial or technical more »