challenges. Proficiency in data standards, classifications, and relationship management within CMDB systems. Ability to develop and implement concepts for integrating external providers and ensuring SLA and KPI compliance. Project management skills for planning, executing, and monitoring CMDB implementation projects. Capacity to conduct comprehensive testing and validation of CMDB solutions and more »
Hackney, London, United Kingdom Hybrid / WFH Options
J & C Associates Ltd
track the Pipeline for better visibility, Pipeline hygiene Provides daily/weekly and quarterly insights and ad-hoc analysis Maps and creates Sales processes & SLA's Builds SFDC dashboards for sales managers Provides training to sales teams on how to use SFDC, as and when needed In addition, the Analyst more »
through the active management of customer satisfaction feedback and proactive communication with key business stakeholders are progressed within the team. * Responsible for ensuring all SLA's and turnaround times (TAT's) are developed and adhered to within the team. * Accountable for the service delivered by the People Hub Payroll Team more »
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
RT Consulting
succeed: End-to-end commercial procurement experience within a Defence or Public Sector environment Knowledge of Governance and Risk Processes Contract Negotiation and Service-LevelAgreement Management Commercial management Stakeholder engagement Our Commercial Consultants will be required to hold minimum of DV Security Clearance due to the sensitive nature of more »
Science, or Business Administration. 3-5 years of experience in IT Service Management or related fields. Proven experience in requirements analysis, taxonomy development, and SLA/KPI definition. Familiarity with IT Service Management tools such as ServiceNow (SNOW). Experience in training, rollout facilitation, and continuous improvement processes. Strong communication … and stakeholder engagement skills. Analytical and problem-solving abilities. Proficiency in taxonomy development and SLA/KPI definition. Technical competence in ITSM tools like ServiceNow. Training facilitation and change management skills. Detail-oriented with a focus on continuous improvement. 6 months, market rate Candidates MUST speak German for this role more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Randstad UK Holding
details into an in-house system, providing and tracking o work on a regular basis understanding of the status of the work and ensure SLA's are met. Liaise with wider team members to ensure the best resolution, consistent with the contract. Liaise with relevant Contract staff and subcontractors in … CAFM (Maximo) data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's To support the planned maintenance programme by scheduling activities for engineers, sub-contractors and site managers. Qualifications and Key Skills: 3 GCSEs at grade more »
