Belfast, City of Belfast, County Antrim, United Kingdom
Click Digital
external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Experis UK
line) either in person or remotely. Escalate issues in line with company processes to ensure customer demands are met. Ensure Department/Contract meets SLA performance targets Supporting Dell kit, docking stations, keyboards, mice Windows 10/11 environment MS Outlook & Office 2016 Software Installation & some App support that comes more »
line) either in person or remotely. Escalate issues in line with company processes to ensure customer demands are met. Ensure Department/Contract meets SLA performance targets Supporting Dell kit, docking stations, keyboards, mice Windows 10/11 environment MS Outlook & Office 2016 Software Installation & some App support that comes more »
external customers to ensure consistent experience * Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution * Ensure Department/Contract meets SLA performance targets * Maintain and improve customer satisfaction levels * Understand and adhere to policies and procedures * Keep skills up to date with IT industry standards as more »
Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information Location: This role can be delivered in a hybrid nature from one more »
