Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
process changes designed to improve efficiency Partner with peers within the organisation to improve tools, processes and customer support Be responsible for achieving agreed SLA/OLA/KPI targets To apply for this Senior Cloud Engineer role, your soft skills, expertise and experience should include: Managing/Operating/ more »
Exeter, England, United Kingdom Hybrid / WFH Options
CA Tech Talent
with a one-stop support serviceService Desk Analyst Requirements: Proven experience in providing excellent IT support Experience working within a ServiceLevelAgreement (SLA) environments Microsoft Certified on a desktop Operating System (Windows 7 onwards) Familiarity with HP System Manager, Dell OpenManage, ymantec Backup Exec, Veeam, Datto, NSLookup, Ping more »
Okehampton, Devon, South West Hybrid / WFH Options
Rise Technical Recruitment Ltd
understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. You will have strong basic IT skills such as the Microsoft Office Suite, ability to work with datasets and provide analysis and reporting and … of, and progression routes through the business! The Role: *Delivering internal and external Technical Support through various channels *Maintaining accurate record-keeping aligned with SLA's *Contributing to the development and upkeep of existing relationships, and grasping customer requirements for design change proposals *On-site in Okehampton The Person: *Proven … Customer Support Technician experience *Supporting customers in line with SLA's *Commutable to Okehampton Reference Number: BBBH224258 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Oscar Allgrove at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment more »