5 Permanent SLA Jobs in Exeter

process changes designed to improve efficiency Partner with peers within the organisation to improve tools, processes and customer support Be responsible for achieving agreed SLA/OLA/KPI targets To apply for this Senior Cloud Engineer role, your soft skills, expertise and experience should include: Managing/Operating/ more »

and efficient IT environment. Key responsibilities Ensure IT issues raised via phone, email, ticketing software are all logged correctly To resolve issues adhering to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues/tickets are resolved more »

and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing software are all logged correctly To resolve issues adhering to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues/tickets are resolved more »

Who we Are Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco more »

with a one-stop support service Service Desk Analyst Requirements: Proven experience in providing excellent IT support Experience working within a Service Level Agreement (SLA) environments Microsoft Certified on a desktop Operating System (Windows 7 onwards) Familiarity with HP System Manager, Dell OpenManage, ymantec Backup Exec, Veeam, Datto, NSLookup, Ping more »