28 Permanent SLA Jobs in Manchester

data-driven vendor performance strategies. Key job responsibilities Own vendor relationships and performance on Key Performance Indicators (KPIs) as per contracted Service Level Agreement (SLA). Track existing or set up new metrics as required to validate vendor performance. Lead negotiations with the vendors setting new KPIs and service level more »

calls on a day-to-day basis · Align with inter-departments to ensure all complaint, queries and requests are closed within the stipulated SLA’s laid down by the organization. · Adhere to the stipulated SLA’s laid for the email and call function. · Act and adhere to the company policies more »

HEALTH INFORMATICS MANAGER Permanent - Up to £45000.00 per year depending on experience - Hybrid - Greater Manchester Full time 37.5 hours per week - Monday - Friday Job description We are working with a brand new client who are looking to employ a Health more »