2 Permanent SLA Jobs in Marlow

using a customer first and continuous improvement mindset.Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers.Build and maintain strong, long-lasting customer relationships built on trust and transparency with internal, external customers and key stakeholders including more »

for supporting and managing?You will primarily be responsible for managing a team that is focused on business intelligence and operational reporting, including KPI & SLA reporting, trend analysis across Tech & Services, customer reporting and our service portfolio.As Services Data - Reporting Manager, you'll be responsible for: Managing and developing the more »