2 Permanent SLA Jobs in Stockport

provided to the customer including regular reviews of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point more »

calls on a day-to-day basis · Align with inter-departments to ensure all complaint, queries and requests are closed within the stipulated SLA’s laid down by the organization. · Adhere to the stipulated SLA’s laid for the email and call function. · Act and adhere to the company policies more »