1 SLA Jobs in Stoke-on-Trent with Remote Work Options

details into an in-house system, providing and tracking o work on a regular basis understanding of the status of the work and ensure SLA's are met. Liaise with wider team members to ensure the best resolution, consistent with the contract. Liaise with relevant Contract staff and subcontractors in … CAFM (Maximo) data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's To support the planned maintenance programme by scheduling activities for engineers, sub-contractors and site managers. Qualifications and Key Skills: 3 GCSEs at grade more »