8 Temporary SLA Jobs in the UK

successful delivery. The aim of this role is to provide reporting and analysis of information to support delivery of requirements as identified by the SLA with our customers (internal and external) whose overarching goal is to commission effectively within the local health economy, whilst maintaining national performance standards. They will more »

. For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customer service inline company SLA's. Key Roles & Responsibilities To be the first point of contact for IT support queries & issues to UK stores To deliver an exceptional level of more »

Areas: 1. Provide technical assistance to the Information Department to help ensure that the Trusts Data Warehouse and its processes fully support Contracting/SLA reporting requirements including Payment by Results (PbR) and SUS data submissions. 2. To respond to queries regarding data integrity within the departments Data Warehouse and more »

ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues Managing incoming telephone calls/emails to client SLA standards Accurate logging of triage steps taken to resolve incidents. Providing help, advice and guidance to enquiries and incidents Wherever possible providing first call resolution more »

and requirements of those areas. Ensure that third party support is handed over to the operational support teams with clear escalation along with service level agreement pathways and documents. Demonstrate a high ability in using a range of Microsoft Office tools. Act in professional manner with members of the public more »

confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in more »

to invoices and payments via telephone and email delivering exceptional customer service Statement reconciliations Ensure SOX document is followed and prepare for audits Reach SLA targets Support projects, testing and improvements About you: Accounts payable experience Fluent in French and English Flexible approach Team player Strong customer service Benefits of more »

meets all compliance obligations in relation to Health & Safety as detailed in both the service specifications and those agreed in local Service Level Agreements (SLA) Upon request, deputise for the Senior Corporate Programmes Manager at internal and external stakeholder meetings, ensuring that the agreed Council position is represented and stakeholder more »