management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best practices in risk management and cybersecurity. ▪ Manage SLA reviews and renegotiations, aligning outsourced services with the organisations strategic objectives and operational requirements. ▪ Champion streamlined, non-bureaucratic process development suitable for a lean team more »
knowledge of MDM platforms and their uses Experience of working on large scale mobile device deployment projects Management of mobile device service within agreed SLA's Skills Essential Excellent communication and interpersonal skills both verbal and written Able to deal effectively with staff, customers, and suppliers Good Organisational and knowledge more »
relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: *Team player and leader committed more »
issues that are escalated from the help desk Assisting and mentoring junior members of the team, sharing knowledge so incidents can be resolved within SLA Maintaining and monitoring the equipment on internal and external classified networks Involved in all aspects of the support of the network infrastructure including build, patching more »
1st and some 2nd line): · Respond to user queries via phone, e-mail, and chat application. · Troubleshoot hardware and software issues. · Ensure prompt and SLA-compliant resolution of technical issues. · Keep users informed about issue resolution. Escalation Technician (generally 2nd and 3rd lines): · Handle complex technical escalations. · Collaborate with cross more »
of site supplies and stationery inventory Support other team members through collaborative training on company processes and procedures Ensure that Company ServiceLevel Agreements (SLA’s) are met, in relation to the Customer Experience department General administration and maintenance of department records and documentation Job Requirements Proven experience of working more »
to support site improvement and development. Actively participate in A3 problem solving workshops. Successfully deliver excellent team performance against the current internal customer servicelevelagreement for quality management. The Person Ideally educated to a degree level within a food science, food technology or microbiological discipline Minimum 5 years work more »
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies more »
Buckley, Wales, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Data Engineer £45,000 DOE Chester ShortList Recruitment are working with a leading client based in Chester who are recruiting for a Data Engineer to join their growing team. The successful candidate will ensure the data warehouse is maintained appropriately more »
