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privacy policy (see the link below or visit the footer of our website) and give permission for Sigma to contact you via email, phone & SMS regarding this job, other jobs and general recruitment services. Privacy Policy: sigmarec.co.uk/privacypolicy more »
Leeds, West Yorkshire, Yorkshire and the Humber Hybrid / WFH Options
Lowell Group
administration of interaction flows, announcements and agent configuration. Collaborating with stakeholders, managing tickets and escalations related to Contact Centre Technologies across voice, chat, email, SMS, and related technologies. Support Incident and Problem Management functions with major incidents, working closely with suppliers to minimise downtime. Support with Technical Deliveries of new more »
are dynamic, growing, and provide specialist wholesale telecommunication solutions to clients based around the globe. We now seek an experienced head-office based A2P SMS Carrier Services Director to join the team. This is a mixed and varied proactive office based technical development role with great growth potential. Main purpose … of role - To support, grow and develop our existing international SMS division, including the technical implementation of the company’s long-term projects and goals. Responsibilities include: *Drive Development – Management of existing supplier and customer accounts and proactive growth of SMS volumes through routing opportunities & dynamic development insight. *Increase client … base - To pinpoint & acquire additional SMS growth through new interconnects & relationships *Mentoring and developing existing SMS team with new ideas and business practices *Project lead for advanced technical projects and company goals Essential skills/Experience • 3+ years of experience in A2P SMS Wholesale Sales or Business Development on an more »
and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. Manage the integration of marketing and commercial activity onto the CRM system Support the utilisation of CRM use by more »
