1 to 25 of 52 Salesforce Service Cloud Jobs in the UK

newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security. What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony … systems beneficial (preferably Salesforce Service Cloud and NICE CXOne). Inquisitive and confident problem solver. Attention to detail including application of product terms and conditions. Automotive or insurance experience is valued. Very strong verbal and written communications with an assertive and professional style. A desire to go more »

About the company We are currently working with one of the best Salesforce partners in the UK, who work with some of the biggest clients in UK and global business. They specialise in implementing multi-cloud Salesforce solutions for their clients, whilst also providing a great support … service following the implementation. Our client is the go-to Salesforce partner for one of the worlds biggest industries. About the role The position of Salesforce Support Consultant is vital to the business, as you will be the go-to person for some of their biggest clients … post implementation, providing support to the client for a variety of Salesforce issues. You will gain exposure to multiple Salesforce products and will be hands-on daily to configure the Salesforce platform. Requirements The successful Salesforce Support Consultant will have, but not be limited to the more »

Role: Salesforce Technical Lead Job Type: Permanent Location: Brighton you looking at the foreground of Liaising with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution? with ability to Create, run … and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions you want to use your expertise to Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and … CRM strategy . We have the perfect role for you – Salesforce Technical Lead Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the more »

forefront of innovation and transformation. What we need We are looking for Senior Developer Desired Competencies (Technical/Behavioural Competency) Must-Have: Have good Salesforce Development experience in Health cloud & Service cloud. Should have exposure of Marketing cloud. Should have capability do Salesforce design Should have … good understanding on Salesforce Architect and should be able to provide decisions Should be well-versed with Salesforce configuration and customization Should have good experience in Salesforce Integrations and Testing Good-to-Have: 1.Good communication and stakeholder management skills 2. Experience in any Testing automation tools. Responsibility more »

I am seeking a talented and motivated Salesforce Account Executive to drive sales of Salesforce solutions and services. As a Salesforce AE, you will be responsible for identifying new business opportunities, building relationships with clients, and leading the sales process from prospecting to closure. This role offers … the opportunity to work with a diverse range of clients across various industries, leveraging your expertise in Salesforce to deliver impactful solutions that align with their business objectives. Key Responsibilities: Develop and execute strategic sales plans to achieve sales targets and objectives. Identify and qualify new leads, prospects, and … opportunities within the Salesforce ecosystem. Build and maintain strong relationships with key stakeholders, including C-level executives, business leaders, and decision-makers. Conduct needs assessments and solution presentations to demonstrate the value proposition of our Salesforce offerings. Collaborate with our delivery and technical teams to develop tailored solutions more »

Senior Salesforce Administrator Job Description An Established SaaS Business is looking to add a senior salesforce administrator. The role is Fully remote UK wide. With a competitive salary and a generous bonus and benefits package on offer, this is your opportunity to challenge yourself in a professional capacity. … establish needs, as well as managing their expectations and setting agreed objectives Implement and manage integrations with other systems, enabling information to flow between Salesforce and other platforms. Develop and accomplish data management strategies, including data cleansing, migration, to maintain high-quality data within Salesforce. Provide support and training … to users, empowering them to leverage Salesforce effectively and efficiently in their day-to-day activities. Skills & Qualifications Salesforce administrator certification 3+ years experience within Salesforce Strong Communication Skills to deal with senior stakeholders Sales + service cloud experience + ideally CPQ Flows experience Knowledge more »

Senior Salesforce Administrator - UK - Hybrid - £65,000 -£75,000 Are you a skilled Salesforce expert ready for a new challenge? We're on the lookout for a seasoned Senior Salesforce Administrator to join our client's team and spearhead the enhancement of their Salesforce ecosystem. In … this role, you'll be at the helm of our client's Salesforce platform, leading its strategic advancement to meet business goals. Your expertise will drive scalable solutions, streamline processes, and empower users to fully utilize the platform's capabilities. It's an exciting opportunity to make a substantial … difference and shape the future of Salesforce within our client's organization. This role will involve: Lead the design, configuration, and customization of Salesforce to meet complex business requirements, leveraging declarative tools and custom development when necessary. Collaborate closely with stakeholders to understand business needs, identify opportunities for more »

Role: Salesforce Solution Architect Rate: £550.00-£650.00 Per Day Location: Remote Length: To be Confirmed TechOhana have scheduled calls this week for a Global Automotive client that may be looking to engage with a Salesforce Solution Architect. We are conducting calls this week in preparation for this. Role … Overview: As a Contract Salesforce Solution Architect, you will play a pivotal role in designing and implementing scalable Salesforce solutions tailored to the unique needs of our automotive client. Your expertise will be crucial in driving digital transformation and enhancing customer engagement through innovative Salesforce solutions. Key … Responsibilities: Collaborate with stakeholders to gather requirements and translate business needs into Salesforce solutions. Design and architect scalable Salesforce solutions, ensuring alignment with industry best practices and client objectives. Lead the implementation and customization of Salesforce applications, including configuration, customization, and integration with third-party systems. Provide more »

and agile project management skills are required to manage the CRM system in Hillenbrand. Key Responsibilities Oversee the IT execution and strategy of sales, service, field service, etc. programs that align to the overall organizational and IT CRM strategy Manage project team resources across many projects at one … internal/external IT experience Minimum of 5 years of experience in compliance related roles Experience successfully implementing, leading, and supporting CRM systems (i.e. Salesforce Sales and Service Cloud) Experience successfully leading medium to large, complex projects and/or in business/IT consulting/management more »

Senior Salesforce Consultant – Boutique Partner - London/Remote Do you want to make a big impact in a new and growing Salesforce practice? Do you want to be part of a small but growing team where you can make an impact and be recognised for the work you … do? This small yet global consulting firm is further accelerating the growth of its Salesforce Practice in line with its growing pipeline of projects and now needs another exceptional Senior Salesforce Consultant to join its team. In this key, frontline consulting role you will get the opportunity to … display your skills across a range of exciting Salesforce projects of varying size and complexity. This is a fantastic opportunity to get in at an early stage of this Partners growth journey, make an impact and see your career accelerate rapidly towards senior/leadership level. The best of more »

fleet card payment solutions. We hire people who share the same passion for continuous innovation and client service. As we continue to expand our Salesforce footprint, we are now looking for a talented Applications Analyst to join us. The successful Applications Analyst will support the WEX International Business Payments … salesforce rollout, working closely with internal stakeholders and our strategic partner. This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities. Whats on Offer? Highly competitive salary … holidays with the opportunity to purchase additional holidays Life assurance Income protection Discounts & perks platform Employee wellbeing Key Responsibilities of the Applications Analyst: Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third more »

a role we are immensely proud of. An opportunity to play your part Within the British Gas Energy team, we are seeking a talented Salesforce Product Developer to join our team and develop high-quality solutions and simplify process for our frontline agents. The ideal candidate should have extensive … experience in Salesforce Service Cloud, and ideally Salesforce Industries. You will be a part of a highly skilled and collaborative team, committed to being the Leading Energy Supplier. Location : We have a hybrid-work environment, where you will be predominantly home-based but required to Park … electric car lease scheme & travel insurance Accountabilities Analyse, design, program, debug, and modify software enhancements and/or new products used in local, networked, cloud-based or Internet-related computer programs Using current programming language and technologies, write code, complete programming, and perform testing and debugging of applications Complete more »

Our client, a leading investment bank, is actively seeking an experienced Salesforce Developer to enhance the foundational aspects of their technology platform. This is a 12 month contract and the successful candidate will be integral in advancing stability, scalability, efficiency, and flexibility, while also developing new features, integrating systems … exceptional opportunity for open-minded, technologists who thrive in dynamic, collaborative environments and are committed to creating sophisticated, impactful solutions. Responsibilities Include: Delivering custom Salesforce Service Cloud solutions tailored to CRM needs within an agile development framework. Enhancing the CRM cloud platform through integrations with Email … and designs, analyse business requirements, and provide effective technical solutions. Integrating DevOps methodologies into development practices to foster collaboration and efficiency. Implementing and maintaining Salesforce customisations, including custom fields, objects, layouts, workflows, and other configuration elements. Qualifications: A Bachelors or Masters degree in Computer Science, Information Technology, or a more »

CRM Administrator - Salesforce University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under … our new strategy outlines how we will continue to bring creativity to the world. UAL is currently embarking on the implementation of an agile, service led approach to CRM across the university. The CRM Administrator - Salesforce will play a key role in the collaborative working needed to deliver … userbase approaching 600 users, you will be handling the day-to-day maintenance responsibilities whilst evaluating, testing, and implementing upgrades across the system. Utilising Service Cloud, there will be a focus towards implementation of a new approach for marketing and moving student enquiries across the University to Salesforce. more »

We’re looking for a Salesforce Developer to join our IT team in Milton Keynes . You will play a crucial role in designing, developing, and implementing solutions that leverage Salesforce to meet our organisation's needs and goals. Your expertise will help us optimise our Salesforce … Estate Agency, Mortgage Services, Survey & Valuation, Marketing, Central Functions, Robotics, Reporting and Data, Online Development. Key responsibilities : Design, develop, and implement custom solutions in Salesforce, including custom objects, fields, workflows, and Apex code to address business requirements. Integrate Salesforce with other systems and applications, ensuring seamless data flow … and consistent processes, direct or via Mulesoft. Configure and maintain Salesforce settings, including security, user permissions, data sharing, and automation using tools like Process Builder and Flow. Leverage Salesforce Lightning to create user-friendly and visually appealing applications and interfaces. Address technical issues, and troubleshoot problems in the more »

Salesforce Administrator - UK - remote - £35,000 -£45,000 Are you a skilled Salesforce expert ready for a new challenge? We're seeking a seasoned Senior Salesforce Administrator to join our client's team and lead the enhancement of their Salesforce ecosystem. In this role, you'll … be in charge of our client's Salesforce platform, driving its strategic advancement to meet business goals. Your expertise will enable scalable solutions, streamline processes, and empower users to fully utilize the platform's capabilities. It's an exciting opportunity to make a significant impact and shape the future … of Salesforce within our client's organisation. This role will involve: Lead the design, configuration, and customization of Salesforce to meet complex business requirements, leveraging declarative tools and custom development when necessary. Collaborate closely with stakeholders to understand business needs, identify opportunities for optimization, and translate requirements into more »

you have a good work life balance so homeworking, working at the HQ Roles & Responsibilities Leading discovery sessions that demonstrate a comprehensive understanding of Salesforce products, structure, and security models. Designing complex sales and service solutions, as well as solutions for multi-platform and specialty projects, using both … standard and custom functionality. Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits). Develop Apex (classes and triggers) extending Salesforce to support business requirements. Custom User Interface development, Lightning pages, Aura Components and Lightning Web Components Performing data clean-up and …/or providing data best practice recommendations to team members and customers Creating comprehensive security models and complex automations from customer requirements Integrations: Use Salesforce APIs to integrate with other systems used in the organization. Knowledge of Boomi integration platform is required. Best Practices: Adhere to Salesforce best more »

Senior Project Manager with Salesforce Implementation Experience Location: Flexible (Remote or On-site) Are you a seasoned Project Manager with a passion for driving successful Salesforce implementations? My client are seeking a talented individual to join our dynamic team as a Senior Project Manager. If you thrive in … a fast-paced environment, possess exceptional leadership skills, and have a proven track record in managing Salesforce projects, then this opportunity is for you! Responsibilities: Lead end-to-end project management for Salesforce implementation projects, ensuring successful delivery within scope, budget, and timeline. Collaborate with cross-functional teams … goals. Provide leadership, guidance, and mentorship to project team members, fostering a culture of collaboration and excellence. Serve as a subject matter expert on Salesforce best practices, methodologies, and tools. Requirements: Bachelor's degree in Computer Science, Business Administration, or related field. Proven experience (minimum 5 years) in project more »

About the company We are currently working with a leading UK manufacturing business who are looking to expand their Salesforce team with the addition of a Salesforce Product Owner. As business they are renowned for manufacturing some of the finest products that consumers can buy, in a global … market driven by an incredibly high demand year after year. About the role As the Salesforce Product Owner you will be responsible for the bridging the gap between the business and the technical teams. As you gather the business requirements you will then liaise directly with technical team to … facilitate necessary meetings to begin putting together the blueprint for the solution. Requirements The ideal candidate will have the following: Experience with Salesforce and Sales Cloud, Service Cloud and ideally Marketing Cloud Great understanding of the hands-on configuration of Salesforce Ability to gather more »

Role: Salesforce Administrator Salary up to 65k DOE Location: London TechOhana has an exciting opportunity within the Salesforce ecosystem for an experienced Salesforce Administrator. The partner we are working with are national Energy suppliers and are currently in the process of building a greenfield implementation of salesforce … will increase efficiency with their clients. To fulfill your role at this company you will need to act as the subject matter expert for Salesforce-backed products, mastering functionality across multiple projects. Hands-on knowledge with design, implementation processes, flows, and automation to optimise the efficiency of the team … is vital. The ability to collaborate with stakeholders is imperative, you will need to understand their needs and translate them effectively into a Salesforce solution. This role gives someone the chance to not only put their stamp on a project within the Salesforce eco-system but to also more »

interactions. We are looking for Solution finders - experienced Digital Solution Architects with a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft … APIs, Power Apps and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management more »

Wipro we find it important that you have a good work life balance so homeworking, working at the HQ Experience: Hands on experience in Salesforce Architecture/Solution Architecture with at least 2 End-To-End Technical implementation involving Salesforce Required Skills: Salesforce – Service Cloud, Sales Cloud, Force.com platform, Einstein Analytics, Financial Service Cloud, Industry Clouds, Financial Domain expertise Full cycle implementation experience with SFDC (application design, architecture and development using Salesforce.com) Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc. … Command over APEX and Visual force Deep knowledge of Salesforce API’s and hands on experience in building custom API’s and integration. Experience in multi-cloud Salesforce landscape, Technical consultation, Advisory A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an more »

company who offer a range of products and solutions to thousands of companies around the world as well as being an established and growing Salesforce implementation partner too! This Partner is growing and are now looking to hire a Salesforce Administrator to join an ongoing project working across … Sales Cloud, Service Cloud and Marketing Cloud. This role is ideal for an Administrator who wants to continue working in an "end user" environment or equally for an Administrator looking to transition into the Consulting world as it offers opportunities on both sides. Responsibilities The responsibilities of … the Salesforce Administrator will include but not be limited to: Working in collaboration with the consulting/delivery team Supporting on gathering and translating requirements Working on declarative development, utilising Flows Supporting users and working on adoption Requirements It is essential the successful Salesforce Administrator to have experience more »

turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Salesforce Technical Architect (PE) you will be responsible for aligning Salesforce Solutions and technologies with business goals and technical requirements. What you'll do … Assist stakeholders and teams to understand the capabilities of Communications Cloud (Vlocity) and guide team members on techno-functional implementation aspects. Work with stakeholders to design solutions and define and refine requirements for the Salesforce architecture. Understand business requirements and develop solutions using your experience of Salesforce … Integration Procedures and Vlocity Product Console. Support existing and future sales, services, marketing, and ops pursuits by infusing a depth of knowledge around Comms Cloud specific business processes, data requirements, and technical complexities. Establish and provide technical leadership and guidance to development teams to ensure high-quality code and more »

Salesforce Programme Director - Contract My Global software/SAAS client is looking for a Sales Programme Director to come onboard to Lead a new programme. Key Responsibilities Lead end-to-end implementation of Salesforce solutions, from conception to execution, ensuring alignment with business objectives. Provide strategic guidance and … resources effectively to maximize efficiency and minimize risk. Cultivate strong relationships with stakeholders at all levels, serving as a trusted advisor and advocate for Salesforce best practices. Stay abreast of industry trends and emerging technologies, leveraging insights to inform strategic decision-making and drive competitive advantage. Skills & Experience You … MUST have Implemented Sales Cloud & CPQ ideally in a Software/SAAS business Proven track record of success in Salesforce programme management, with a multiple years of experience. Deep understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, and Community more »