Global recycling/manufacturing group requires a Senior Service Desk Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 – 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team … required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support … budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical more »
Senior Business Analyst - 12 month FTC - Chatham Are you ready to shape the future of our organization's IT landscape? Join us on an exciting journey as we navigate through a post-merger environment, building a legacy and embracing transformative change. This is a 12-month Fixed Term … significant investments in our core products, streamlining business processes, meeting regulatory requirements, and modernizing our technical infrastructure. What you will be doing As a Senior Business Analyst within our team, your primary responsibilities revolve around thorough analysis and problem-solving, evaluating potential solutions to support informed decision-making … you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Previous experience as a Business Analyst in the Financial Services industry preferred. Proficiency in customer journey mapping, process modeling, data modeling, stakeholder management, and traceability matrix. BA Professional Certification (e.g. more »
Senior Business Analyst A highly reputable financial services corporation is currently a Senior Business Analyst to support the delivery of core products, systems, processes and associated business initiatives. The chosen Senior Business Analyst will have strong capabilites in RAID, process for elicitation and JIRA … mitigation, resolution of defects arising from Test where relevant to the service definition and implementation support. Core skill requirements: Previous work experience as a Senior Business Analyst/Lead Business Analyst within the Financial Services industry is preferable. Strong knowledge of describing customer journeys, process modelling, data … triage, stakeholder management and traceability matrix is essential. Experience of on-premise to cloud transformation programs is essential. Demonstrable knowledge elicitation, RAID identification and senior stakeholder engagement is essential Experience of JIRA, Confluence and Azure DevOps is highly desirable. We value BA Professional Certification such as the IIBA’s more »
Role: Senior Service Analyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This … is an exciting opportunity to join a growing team within this newly established vacancy. As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and more »
Global recycling/manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 – 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within … required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support … budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical more »
