ITSupport Supervisor/SeniorITSupportAnalyst An exciting new opportunity has become available for an ITSupport Supervisor/SeniorITSupportAnalyst to come on board working for a leading law firm in Crawley on … permanent basis. ITSupport Supervisor/SeniorITSupportAnalyst -Working closely with the outsourced ITSupport desk to provide first and second line user ITsupport -Supervision of the ITSupport team, allocating resources and coordinating across … level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced ITSupport desk and the internal ITSupport team, focusing on service delivery and excellence -Where appropriate, and with guidance from the more »
Job Description SeniorIT Infrastructure SupportAnalyst - Milton Keynes Our Client is looking to recruit a SeniorIT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to … rd level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have more »
/7 Service Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity … to further develop your skills. You will be responsible for providing a combination of 1st and 2nd line support to customers on a shift rotation (including night shifts.) Please note – This is a fully remote role where you will be expected to work a ‘4-on, 4-off’ shift … service requests and incidents Provide 1st and 2nd line diagnosis and resolution or fulfilment of incidents and requests The Candidate: Previous experience of providing ITsupport at 1st and 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »
