12 Senior Service Manager Jobs

Role: Lab Services Senior Project Manager Salary range: £70k-£75k Location: Edinburgh What will you be doing as a Lab Services Senior Project Manager? As the Lab Services Senior Project Manager, you will helm the strategic planning, seamless coordination, and meticulous oversight of diverse … spearhead the delivery of project excellence, ensuring adherence to an established impact reporting framework while vigilantly monitoring performance metrics. Responsibilities as a Lab Services Senior Project Manager? Project Planning and Implementation: Develop comprehensive project plans delineating scope, objectives, deliverables, timelines, and resource requisites. Liaise with laboratory teams to more »

Senior Manager – Retail Services Peterborough/hybrid 35 hours per week £47,000 per year Are you passionate about leveraging technology to empower people with sight loss? Join RNIB (Royal National Institute of Blind People) as our Senior Manager – Retail Services and play a pivotal role … a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across more »

Senior Business Development Manager - Managed IT Services £75k + £150k OTE + Benefits **Head of Business Development Opportunity** Remote + Office Collaboration (S.East/Essex) Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed IT Services Provider. An established … This offer the opportunity for those interested to become the Head of Business Development to build and lead s sales team. They require a Senior Business Development Manager/Director to build out new Managed IT services customers to support their growth across a range of … also building their Professional Services capability to offer best in class technology project services to new customers. They now require a highly motivate Account Manager to cross sell into a mix of existing customers to develop business for Private Cloud and in the future Hybrid Cloud, and professional/ more »

over 12,000 people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities . Position Purpose The Sr. Manager, End User Platform Services is globally accountable for the end user technology platforms across the globe, defining the end user technology platforms roadmaps and … corporate and plant floor end user and IoT devices and their management (e.g. PCs, Mobiles, Tablets, VDI, etc.). The accountability for the Sr. Manager, End User Platform Services has a direct impact to the end user experience, productivity and ultimately end user satisfaction and loyalty, therefore being a … role model and driving service orientation focus by the team is essential for this role. This role will report to the End User Technology Platforms and Services Lead. Major/Key Accountabilities Be a role model for customer focused IT service provision, leading and continuously improving a customer more »

provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC … a supervisor. Demonstrates intimate abilities and/or a proven record of success to identify target clients and generate new business or expand current service offerings while collaborating across different teams and business units. Demonstrates intimate abilities and/or a proven record of success as a team member more »

over 12,000 people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities . Position Purpose The Sr. Manager, Global IT Service Delivery Management will join the newly created IT Service Management function, will own the day-to-day execution of … Service Delivery and Major Incident Management disciplines across the IT technology landscape. This role will be accountable to own and manage the resolution of all Major Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service … Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective approach to both Service Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that more »

+ package Security clearance : This role requires you to be a sole British national due to security clearance Role description The SOC Service Delivery Manager (SDM) is the overall technical authority for the definition, delivery, sustainment and evolution of the SOC technical solution in conjunction with the authority. … This includes tracking and reporting of service metrics and managing continuous improvement of the services and detection measures across the monitored estate. The day-to-day focus of the SDM is to ensure that the services are managed and meet the agreed SLA targets, KPIs and that detection content … remains optimised for the environment. The strategic focus of the SDM is defining and delivering service and monitoring improvements and providing specialist input into the the SOC roadmap to ensure that the SOC sets the standard for SOCs in the UK and remains performant in line with customer’s more »

WORLD A SAFER PLACE We have an excellent opportunity to join Smiths Detection (Part of the Smiths Group) as a Commercial and Contracts Excellence Manager for Services. This is a post signature role, responsible for revenue management & optimisation, forecasting, tracking & demand planning. In our dynamic and collaborative environment, your … services contract management function through visionary mindset and strategic acumen. You'll design and implement cutting-edge tools, processes and methodologies and evolve our service contract offerings. Your keen eye for new solutions and opportunities will enable our teams across the world secure lucrative service contracts propelling our … business forward. Driving the achievement of service contract business cases will be a priority throughout their lifecycle. Your meticulous attention to detail and commercial acumen will be deployed to optimise pricing strategies, cost profiles and contractual terms whilst identifying opportunities to grow margin and revenue. Concurrently you’ll deploy more »

Senior Manager, Common Services & Server Infrastructure The Senior Manager of Common Services & Server Infrastructure will supervise a distributed team of 6-8 engineers who support server and cloud infrastructures for developers and critical applications. The manager will promote and implement agile practices and help build … and support the application of DevOps principles and tools for developers and automation engineers. The ideal candidate: has proven experience in Infrastructure as a Service, and leading Cloud/DevOps teams. They should have led diverse IT, SRE, Server Infra, or Cloud Infra teams. They will handle the private more »

Join us and help deliver the exceptional, every day. As a Senior Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be the … main point of contact for addressing operational challenges and control the effective management of contractors, suppliers and high-quality service delivery. Collaborating with the Account Director you will ensure Mitie meets contractual obligations from a technical perspective. You will review site technical documents, validating compliance with contractual obligations using more »

Senior Service Manager UK remote with occasional travel 6 months - high chance of extension £500 Outside IR35 About the role: Fruition Consulting a recruiting for a Senior Service Manager to work for a enterprise-scale, tech first organisation, working on a global scale. This … is a fantastic role for a Senior Service Manager to hold a crucial role in the migration of managed services within the wider organisation. You will be responsible for building strong supplier relationships, setting processes up across the organisation and shaping service strategy, design, deliver and … continual service improvements. What you will be doing: Liaising with senior stakeholders across the business, alongside 3rd party vendor management Negotiating with suppliers Lead on cross-divisional projects Play a lead role in the risk management process Required Skills and Experience: Proven Service Management experience working on more »

Senior Service Desk Manager - Up to 75K - Hybrid - Central London An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London. We are looking for enthusiastic, passionate Service Desk Manager … over the last 18 months. Hybrid working is encouraged with the position with a 3/2 split. The role would suit an established Service Desk Manager, Senior Service Desk Manager or Head of Service/IT Support. The position incorporates leading a team … of 25 1st, 2nd and 3rd line IT Support Engineers within an ITIL environment. Service Desk Manager Experience: * 5+ years lead or management experience in an IT Managed Services environment * Flexible and helpful attitude. In particular, the ability to empathise with IT Service Desk customers and respond more »