Senior Application SupportAnalyst A fantastic opportunity has arisen for a Senior Application SupportAnalyst to join our London based client on a permanent basis. Senior Application SupportAnalyst Summary: The primary objective of this position is to facilitate and enhance … operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Senior Application SupportAnalyst Key Responsibilities: • Providing a Senior role 3rd line applications support function for users across a range of … cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. • Participating in corporate projects to support the management and delivery of ICT workstreams. Senior Application SupportAnalyst Attributes/Skills: • Proven expertise for SQL Server technologies; ETL more »
Position - Senior Technical SupportAnalyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical SupportAnalyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more … critical business applications throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate more »
Senior Application SupportAnalyst Perm – Excellent salary plus great benefits – London – 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application SupportAnalyst to join their EMEA Technology team, supporting their key trading applications. Key … Responsibilities: Deliver technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation more »
Senior Application SupportAnalyst - Commodity Trading - London - up to £120k + bonus Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support … a data analytics platform, supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities will include testing changes to ETRM configuration and working with technology teams on … and C/ETRM or Risk Systems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements more »
GU14, Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Hampshire Recruitment Service
leading independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You … will work alongside a Technical SupportAnalyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The Technical … Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical services team, you will more »
Greater Edinburgh Area, United Kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
Senior Desktop SupportAnalyst – Edinburgh – Permanent - £38,000 Change Digital are working exclusively with an Edinburgh based, highly successful organisation who have been established for over 30 years based on the west side of the city. The position is to work within a small technology team as … a senior desktop Analyst, where the users have a mixture of windows & Linux. This role will be supporting a user base of circa 50 both deskside and remotely operating a 60/40 hybrid working model. Skills required for this excellent and unique opportunity should include but not … be limited to: Desktop support Windows/Linux OS Active Directory Knowledge networking (Routing/Switching) This is an excellent opportunity for a forward thinking candidate who likes to work on their own and within a small team taking ownership of technical issues, desktop troubleshooting and software implementation/ more »
Application SupportAnalyst - £80,000 - £100,000 - City of London Harrington Starr have just partnered with an Asset Manager who have an exciting new opportunity for an Application SupportAnalyst to join their team. This vacancy is a newly formed opportunity in a growing company. This more »
Job Description Senior IT Infrastructure SupportAnalyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications more »
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as SupportAnalyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as SupportAnalyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as SupportAnalyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures … continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with … such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops/Desktops General Peripherals " Internally the position is posted as SupportAnalyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to more »
As a Senior Supply Chain Technical SupportAnalyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing … proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and approval of technical changes. Ensure QA of solutions before production delivery. Manage … international organization. Expertise in Köerber and GAINS platforms and Supply Chain operations from an IT perspective. Strong communication skills and ability to engage with senior leadership and key stakeholders. Knowledge of IT General Controls and their application across IT landscapes. Skills & Experiences Required: Expert in people management, system configuration more »
A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k … total comp package (bonuses in the team are typically 50-70%, but as a more senior hire a 100% bonus is possible), however from year 2 onwards the hire can expect to target a £200-250k TC if both they + the fund perform to an exceptional standard. more »
/7 Service Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity … to further develop your skills. You will be responsible for providing a combination of 1st and 2nd line support to customers on a shift rotation (including night shifts.) Please note – This is a fully remote role where you will be expected to work a ‘4-on, 4-off’ shift … requests and incidents Provide 1st and 2nd line diagnosis and resolution or fulfilment of incidents and requests The Candidate: Previous experience of providing IT support at 1st and 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of server operating more »
