Chester, England, United Kingdom Hybrid / WFH Options
Pontoon Solutions
Service Desk Analyst Chester 12 months contract Salary starting from £30,000pa dependant on experience, plus benefits (see below) Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension … This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills experience in Microsoft Office application suite -- how to, in addition to troubleshooting. customer service skills. may include, but not more »
Senior Technical Analyst, Infrastructure Services Deeside. Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback … bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team. About With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable … Minimum 5 years of relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities more »
Widnes, Cheshire, North West, United Kingdom Hybrid / WFH Options
Suttons Group
Job Opportunity: ICT Service Desk Analyst at Suttons International Location: Hemel Hempstead (Hybrid) Salary: CIRCA £24k ? Suttons International are a long standing and successful global logistics provider and we have an exciting opportunity for an ICT Service Desk Analyst to join our fabulous team in Hemel … Hempstead! The Role As an ICT Service Desk Analyst you will provide incident and request resolution to ensure that personnel throughout the organisation can access and utilise the software and resources they need to conduct their daily activities. Key Accountabilities Provide expert 1st line Incident identification, support and … all stages Ensure Tickets escalated to more senior Resolver Groups are correctly documented and investigated beforehand Work with internal Resolver Groups to ensure excellent service at all times Liaise with external support providers through to resolution Ensure Service Desk Tickets are managed within SLAs Provide site visits and more »
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington- Birchwood Package: Up to £24,000, plus bonus and additional benefits Shift Pattern: 37.5 hours per week between 7:00am-7:00pm … To provide a single point of contact for Ricoh’s IT Services Customers providing first line diagnosis, resolution and functional escalation of incidents and service requests on the RICOH Service Desk based in Birchwood. Provide first line logging, diagnosis and resolution of incidents and service requests that … enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis more »
