2 Contract Service Asset and Configuration Management Jobs in the UK

Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust within agreed service levels and … clinical/business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. Other teams in the ICT Department, such as Field Support, Systems Support, Information Governance … and Infrastructure, support the Service Desk. The Service Desk Team consists of: Service Desk Analysts Service Desk Apprentices The Service Desk Supervisor The Service Desk Manager Main duties of the job The Service Desk Analyst will be part of the Service Desk Team working as the first point of contact more »

Job Title Senior Functional Consultant - CMDB (8-10 Years) Must Have Experience Solutioning and Design the ITAM solution using industry best practices. Work independently to architect, design, develop the Service Asset & Configuration Management. Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes. Design, implement … and manage asset, vulnerability, and Discovery integrations with other systems. Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources. Good understanding of developing … of ServiceNow Discovery In-depth knowledge of data modelling. Experience in integrations of Discovery with the Servicenow CMDB. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Experience in multiple ServiceNow implementations Good to have Experience Worked on CSM more »