1 to 10 of 10 Service Catalogue Jobs in the UK with Remote Work Options

EMBL-EBI is embarking on a transformative mission to enhance its IT services through the implementation of the IT Service Management (ITSM) framework using the ServiceNow platform. We are currently seeking an enthusiastic and motivated individual to join our implementation team, actively participating in the green-field deployment … This initiative involves the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI, you will play a crucial role in the development, design, and support of technical solutions on … business rules, client scripts, UI policies, and UI actions. Create and maintain forms, fields, workflows, notifications, and reports within the ITSM platform. Build Service Catalog items as per stakeholder requirements. Build logic using Workflows and Flow designers. Provide support in maintaining the ServiceNow ITSM platform by troubleshooting issues more »

us know. What would you do? SIAM Vendor Manager: As a SIAM Consultant, you will play a crucial role in implementing and managing service integration strategies to ensure seamless delivery of IT services across multiple service providers. You will work closely with internal teams and external … vendors to establish governance frameworks, manage relationships, and drive continuous improvement in service quality. Key Responsibilities: Lead the design, implementation, and operation of SIAM frameworks and processes to integrate services from multiple vendors. Define service integration policies, standards, and procedures to ensure consistency and alignment with … business objectives. Collaborate with internal stakeholders and external vendors to establish clear roles, responsibilities, and service interfaces. Develop and maintain service catalogs, service level agreements (SLAs), and key performance indicators (KPIs) for all services. Monitor service performance and compliance against SLAs, identifying more »

capability in solution design, services design, and controls design. GBS service architecture and design needs to consider services scope (service catalogue), global processes, governance and controls, assurance, and scalability. Development of centrally designed, O2C capability is a major focus across all divisions and Global Support … and the introduction of this role is part of a wider set of investments in pro-active, coordained service and platform design. The role will have elements of input and advice from the candidates own experience and knowledge but the successful candidate will also be responsible for hiring … and talent to create capacity and specialism as needed, either on a temporary, fixed-term or permanent basis, as appropriate. Qualifications Skills & Abilities Service and solutions-focussed leader with experience in a complex organisation and with developing processes, services and support models. Proven ability to work to stringent more »

change, considering: Aligning investment, roadmaps and prioritisation to meet business strategy, capabilities and requirements; Engineering new solutions and delivering change; Operating technology and service management; and Operating a performant CIO Portfolio (e.g. Finance, People, Service etc.). Nationwide has ambitious plans to transform and simplify its … and deliver change in a way that keeps Nationwide and its Customers safe. You’ll work closely with Platform Managers, Engineers, Architects, IT Service Managers, Product Owners and Programme Managers who operate technology and deliver change. We’ll need you to understand our Enterprise Risk Management Framework and … CIO and their team. You’ll evaluate their risk and controls landscape, understand their needs against the CIO & Change Risk Management service catalogue and execute at pace against priority deliverables. About you You’ll need to operate autonomously, working collaboratively across risk partnering, and be able to more »

meet the unique needs of the government entity. ITSM Consultants: Drive the full implementation lifecycle of ITSM processes, including Incident, Problem, Change, and Service Catalog management. Collaborate with stakeholders to align solutions with business goals. ITBM Consultants: Be the expert in IT Business Management, focusing on Project Portfolio more »

doing? Enhance infrastructure resilience, security, and cost efficiency through tooling and guidance. Assist the team in resolving availability, performance, and scalability issues. Influence Service Level Objectives (SLOs), Non-Functional Requirements (NFRs), and infrastructure needs. Ensure adherence to technology standards and highlight deviations to the TDA. Guarantee the fulfilment … of SLOs within your area. Contribute to the creation and promotion of the SRE service catalogue. Uphold and enforce robust security measures. Mentor and support junior team members. Define and connect SLIs to their corresponding SLOs. Develop monitoring tools and dashboards to track SLIs. What skills do you more »

Service Delivery Manager required to join our Service Operations team A flexible approach to working hours and a willingness to cover periods of on-call support is required for this role. We have both Contract and permanent opportunities The opportunity: Service Delivery Manager is … needed with proven experience in service delivery for a high-profile customer’s web site. The candidate should have a good technical understanding of web platforms and good grounding on how customers use our solutions to drive revenues and profits. This role combines support management and team leadership … and contribute to the account P&L Participate in the oncall escalation rota as required Contributes to the maintenance of the Service Catalogue and responsible for ensuring this is accurate. Leadership & Influencing: Provides leadership, guidance and mentoring to Service Delivery operations professionals where needed covering more »

Business Service Management Lead Banking London This is a brilliant new opportunity for a Business Service Management Lead to join the thriving Business Service Management (BSM) Group in this investment bank. This is a key role where you will be setting up a lot … Lead will specifically drive the creation and maintenance of key governance, standards and MI including the establishment of the firm's Service Catalogue, which each service under management will utilise to help achieve quality and consistent outcomes for service strategy, governance, management, delivery … experience in Enterprise Service Management (not just ITSM) Knowledge and experience of having developed and maintained a firm-wide Service Catalogue Strong awareness of dependency management and service mapping This is a brilliant environment where you can genuinely thrive For more information and more »

centralised group model Creation, implementation and maintenance of a robust Supplier Management Framework to include a defined third-party supplier IT service catalogue, a contract management database and defined roles and responsibilities with assigned ownership against each supplier under a tiered model. Identification and analysis of all more »

centralised group model Creation, implementation and maintenance of a robust Supplier Management Framework to include a defined third-party supplier IT service catalogue, a contract management database and defined roles and responsibilities with assigned ownership against each supplier under a tiered model. Identification and analysis of all more »