Service Catalogue Jobs in the UK

1 to 25 of 28 Service Catalogue Jobs in the UK

ServiceNow Lead

London Area, United Kingdom
L&G Recruitment
have experience working in the telecommunications domain and implementing ServiceNow in the telecommunications domain. Configure/Customize ServiceNow including Workflows using Flow Designer, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script includes, etc. Custom applications development. Need to be Hands-on in ServiceNow, proactive and have … a sense of ownership. Utilize extensive expertise in Service Management tools to enhance and optimize ServiceNow implementations. Collaborate with stakeholders to gather and analyze business requirements, translating them into effective ServiceNow solutions. Technical Skills: In-depth knowledge of ServiceNow platform capabilities and modules. Experience with ServiceNow integration methodologies. … Hands on experience in TSOM, TSM and IT Service Management (ITSM) processes. Certifications: CIS- certification more »
Posted:

Junior ServiceNow Engineer

Hove, England, United Kingdom
Legal & General
IAM and Security then this could be the ideal next move for you! What you’ll be doing Maintaining the IAM Service Catalogue as presented to our diverse user base, ensuring workflow is consistent and all approvals are managed in a way that meets rigorous audit standards … delivering automated access provisioning and integrating with other core IAM products such as IdentityNow Qualifications What we’re looking for Experience of developing ServiceNow Catalogue items, including workflows and approvals. Experience of REST API’s and JSON Someone that isn’t afraid to ask questions if they are unsure more »
Posted:

Information Technology Support Engineer

Lutterworth, England, United Kingdom
JAM Recruitment
work with the team to redesign and refactor services into the Azure cloud as well as implement new technologies to the service catalogue, such as Intune and Azure firewall. Initially you’ll be working with the UK’s most experienced cloud migration teams and your thoughts and more »
Posted:

IT Support Engineer

Lutterworth, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
JAM Recruitment Ltd
work with the team to redesign and refactor services into the Azure cloud as well as implement new technologies to the service catalogue, such as Intune and Azure firewall. Initially you'll be working with the UK's most experienced cloud migration teams and your thoughts and more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Service Transition Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in … place. Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the … Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in the Service Catalogue, service information is entered in the CMDB. - Provide assurance that appropriate training/knowledge transfer takes place to ensure the service more »
Employment Type: Contract, Work From Home
Rate: £50,000
Posted:

Infrastructure Operations Manager

Coventry, West Midlands, United Kingdom
PARENTPAY LIMITED
lead a team of Platform Infrastructure Engineers. Managing all infrastructure support tickets arising from business and IT support requirements and working to manage service and maintenance tasks. You will report directly to the Head of Infrastructure Services as part of a growing Service Operations team. The … the evolving needs of the ParentPay group and will work in partnership with the IT Engineering , Monitoring and Observability, IT support, Application Support Service Ops teams ensuring systems, services & infrastructure work reliably and securely. Key Responsibilities Line management responsibilities for the team; providing support, personal development plans and … have security at the forefront. Manage the teams to make sure Solid Change, Problem and Incident management processes are followed. Working with the Service Ops teams to ensure the BAU handover process is followed for any new systems delivered by the project delivery team for production/services more »
Employment Type: Permanent
Posted:

Product Owner

Oxfordshire, South East, United Kingdom
Network IT
in office) Up to £60,000 Brimingham Role Summary Maintain and prioritise your Product Backlog Develop your product within the Service Catalogue Steer the Product Vision and Product Roadmaps Elicit, articulate and manage customer user stories and use cases Represent the voice of the customer within your … Demonstrable knowledge of agile techniques and processes e.g. Scrum, Kanban Experience of delivery in a business/IT environment Strong interpersonal/customer service skills and telephone manner Demonstrable experience of IT security considerations e.g. clearance, assurance Must be able to hold an SC Security Clearance Substantial exposure more »
Employment Type: Permanent
Salary: £60,000
Posted:

Service Desk Analyst

Goole, East Riding, North East, United Kingdom
Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst … This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts A warm and more »
Employment Type: Permanent, Work From Home
Posted:

Lead Infrastructure Network Engineer

Kettering, United Kingdom
Kettering General Hospital NHS Foundation Trust
3rd line support, resolving complex IT incidents, across multiple platforms and networks. They are responsible for assisting all ICT teams to achieve the service levels required (e.g., fault response and fix times). There will be a requirement to be part of an on-call 24*7 rota. … Main duties of the job Participate in a rota for your team to ensure that the Service Desk has the 3rd line team available during the agreed hours, and that there is a 3rd line on-call service available to the Group. The post holder will … the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. Ensure that the ICT Service Catalogue and other ICT infrastructure configuration documentation, procedures and processes are kept up to date with regular reviews. Adhere and work to the ICT Incident more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

ServiceNow Developer ( EU Timezone)

United Kingdom
Hybrid / WFH Options
Systematix
met with regard to coding standards, integration, extensibility, and security. Implement and maintain ITSM processes, including incident management, problem management, change management, and service catalog. Create and configure workflows, business rules, UI policies, and notifications. Troubleshoot and resolve issues related to ServiceNow functionality. Collaborate with cross-functional teams more »
Posted:

ServiceNow Developer - ITSM, Hybrid

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Bangura Solutions
on end-to-end ServiceNow ITSM Development projects including Administration, Documentation and Technical support. The role will involve configuring and customising ServiceNow Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes. It will also involve Web development - JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/… CSS and Web Service integrations using SOAP, REST, JSON. Suited candidates will have strong experience of having worked in a similar ServiceNow ITSM project. Previous ServiceNow development experience with in a Telecommunications environment is essential for this role. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged more »
Posted:

Business Development Manager

Worcester, England, United Kingdom
Oscar
Business Development Manager - IT Hardware, Photocopying & CCTV - Upto £50K + OTE* The Role Your job will be to focus on new business across the manufacturing, retail, warehousing, and commercial sectors of the UK. Upselling a Variety of IT Hardware, Managed more »
Posted:

Customer Technical Manager

United Kingdom
GTT
with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary: GTT’s Technical Management offering is … solution, understand the wider context of the solution with the customer and how it aligns with their business, bringing a holistic ITIL based Service Management structure to some of GTT’s most important Managed Customers. The Technical Manager will work on multiple client accounts and must have the … network audits. Job Scope: Interacts with Sales, Field and Central Operational teams to ensure highest quality in the delivery and support of customer service solutions. Duties and Responsibilities: Delivering Professional Services engagements in-line with an agreed scope to the acceptance of the client. Enhancing the client experience more »
Posted:

Service Request Coordinator

Camberley, Surrey, South East, United Kingdom
Telent Technology Services Ltd
Service Request Analyst Location: Camberley office based Job type: Permanent, full time Ref: (00)555 Telent are looking for a Service Request Analyst to be a part of our growing Service Centre team in Camberley! Due to an increase of work and high demand … revenue through meeting delivery timescales and identification of potential chargeable activities. Service requests can originate from multiple streams including Service Catalogue, incidents, problems, changes, and releases. They can also range from very simple resource requests to complex multi layered requests that will require more collaborative … short notice to meet critical requests. Adherence to all policies and procedures Heirachical and functional escalation management Contribute towards the Service Request catalogue to ensure its fit for purpose Provide guidance to end users where processes are not being followed Highlighting issues in relation to the scheduling more »
Employment Type: Permanent
Posted:

SaaS Technical Lead

Hove, England, United Kingdom
Legal & General
alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group Functions SaaS … capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career development … skills, flexibility and capacity to meet objectives. Working in collaboration with the Service Management team, develop and maintain a Service Catalogue for SaaS Service with aligned service standards (KPI/SLAs). Ensure capability is in place to deliver against commitments more »
Posted:

Service Delivery Manager

Harmondsworth, West London, United Kingdom
Confidential
the role Delivery of agile, efficient and resilient Group end-to-end services, for the relevant Operating Company (OpCo) Leadership of IAG Tech Service Delivery for the relevant OpCo, working in partnership with the wider O&I management teams to remediate issues and ensure gap closure Draw on … and motivate existing teams and partners across the Group to deliver on this strategy Escalate cross-supplier areas that require improvement, providing Business Service specific input collaborating with the O&I Service Management Leads to review Provider proposed initiatives Work across Group and with third-party … the identification and execution of continual improvement opportunities. Use thorough understanding of the relevant business area, ensuring the provision of a robust IT service to the business, improvement of service levels and operational integrity Monitor, control and support service delivery ensuring systems, methodologies and more »
Posted:

ServiceNow Architect

London Area, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
stakeholders, translate into requirements, and map them onto ServiceNow functionality? Are you passionate about developing and implementing modules for Incident, Problem, Change, and Service Catalog, major Incident management? We have an exciting role for you as ServiceNow Architect ! Careers at TCS: It means more TCS is a purpose … configuration, and maintenance of interfaces/integrations with third parties. Provide technical expertise and participate in implementing new ServiceNow functionality. Develop and maintain Service Now applications and integrations and maintain a comprehensive view of the ServiceNow architecture at both a bird’s-eye and granular level. Participate in … assist with estimating effort and system complexity. Contribute to ServiceNow software releases through configuration tasks and feature delivery. Troubleshoot and debug issues in Service Now applications and integrations, implementing bug fixes and perform root cause analysis. Preparing and presenting client facing and internal deliverables that are technology related. more »
Posted:

IT Manager

London
Nexus Jobs Limited
and learning. Conduct regular school/site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school/business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify … and maintain a list of all IT services and applications in use for allocated schools/business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. … Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging/updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all more »
Employment Type: Permanent
Salary: £50,000 - £55,000
Posted:

DevOps Engineer

Manchester, North West
Hybrid / WFH Options
BluetownOnline Ltd
Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared … processes are in place and running smoothly Ensuring high availability, reliability, performance and IT security of cloud environments Managing TSGs internal "Service Catalogue" of approved infrastructure components and M365 policies, working with solutions architects to continually improve Planning and coordinating software or infrastructure releases of key, customer … Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Employee recognition scheme Please click on the APPLY button to more »
Employment Type: Permanent
Salary: Highly Competitive
Posted:

DevOps Engineer

Glasgow
Hybrid / WFH Options
BluetownOnline Ltd
Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared … processes are in place and running smoothly Ensuring high availability, reliability, performance and IT security of cloud environments Managing TSGs internal "Service Catalogue" of approved infrastructure components and M365 policies, working with solutions architects to continually improve Planning and coordinating software or infrastructure releases of key, customer … Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Employee recognition scheme Please click on the APPLY button to more »
Employment Type: Permanent
Salary: Highly Competitive
Posted:

AWS DevOps Engineer x3

England, United Kingdom
Hybrid / WFH Options
Concept Resourcing
record designing solutions using AWS products & Services Knowledge of the AWS Well-Architected Framework AWS Landing Zone accelerator CloudFormation, Terraform & AWS Service Catalogue Github Actions and Typescript Experience working with Public Sector, Central Government OR Defence Active Security Clearance If you are interested in this AWS DevOps more »
Employment Type: Contract
Rate: £500 - £600/day
Posted:

ICT Portfolio and Capacity Manager

Norwich, United Kingdom
Norfolk & Suffolk Foundation NHS Trust
the portfolio have agreed capacity limits set which are measured regularly. This data and trending analysis is then presented to stakeholders to inform service strategies. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing … Portfolio of all services including live, pipeline and retired. Monitor and optimise the ICT Service Portfolio and Service Catalogue in terms of usage, quality and availability. Ensuring that services are meeting the Trusts expectations. Ensure that both a Service Owner and … Information Asset Owner are assigned to each service and responsibilities are clear. Take a holistic view of each service and, working with other ITIL practice leads, ensure that each service has in place required elements in place such as: Business Continuity plans Supplier and more »
Employment Type: Permanent
Salary: £43742.00 - £50056.00 a year
Posted:

ServiceNow Specialist (SC/DV Security Cleared)

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Polar Recruitment Services
site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality requests Build Service Catalog items & workflows As requested, lead aspects (e.g. demos/training/solutions) of the overall development to deliver successful outcomes for the customer. … of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Posted:

Service Manager

Corsham, Wiltshire, South West
LA International Computer Consultants Ltd
Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of … of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident … an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand more »
Employment Type: Contract
Rate: £450 - £475
Posted:

Service Designer- Higher Education- Service Management-ITIL

London, United Kingdom
IQ Public Sector
Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service … tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL … Essential Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide service management environment within more »
Employment Type: Contract
Rate: £450 - 550 per day
Posted:
Service Catalogue
10th Percentile
£41,021
25th Percentile
£43,500
Median
£55,000
75th Percentile
£92,500
90th Percentile
£102,500