24 Permanent Service Delivery Jobs in Berkshire

business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced IT Service Management professional with responsibilities to support the delivery of Incident Management in a 24x7 operational environment supporting all Thames Water business areas. The … fit for purpose to meet the needs of the Thames Water Business. What you’ll be doing as an Incident Management Lead Support the delivery of the Incident Management process, priority matrix, procedures and guidelines Assist in managing the Incident Management Process and ensure it is delivered to the … agreed level of performance to support service availability Act as the focal point for Incident Management for Thames Digital, acting as the key contact and escalation point in particular around P1 Major Incidents and P2 Business Significant Incidents on a rota to cover 24/7/365 support more »

for coordinating all IT activities in community spaces, event spaces and meeting rooms. -Responsible for ensuring adherence to all procedures and processes relating to delivery of events to ensure consistency across all sites. -Support the FM team in providing an excellent service to the occupants of the building. … efficient forward planning of activities and that these are consistent with corporate ID, business strategy and company objectives. -Point of contact for client and service delivery team for all IT requests relating to events and meetings. -Liaise with agencies and supplier to ensure excellent delivery of internal more »

network solutions to enable services for our customer that meet the project timelines. We are looking for a Build Network Engineer to work on delivery opportunities taking place within the secure Defence and National Security sector. Your role will involve providing understanding the project technical requirements, documenting network design … configuration details, hands on implementation/configuration work, supporting the test phases, troubleshooting technical issues, supporting live implementations, and ensuring a successful handover to service for all changes. Mandatory Skills Specific skills, knowledge and experience: Configuring Juniper switches and configuring ESXi hosts (distributed vSwitch). General networking competence plus … and CLI configuration and support activities, experience of scripting/automation desirable. Ability follow WI, build guides and communicate issues. Basic experience of project delivery is desirable – ability to interface with team members and communicate is very important. Previous knowledge of network migration activities Job Activities and Accountability (Day more »

and technical expertise in the Master Data area and is in charge of providing support for Global Applications products to business users, including ITIL Service Delivery process, delivering Continuous Improvement and Service In-take for products deployed by the Project Teams. This role is part of the … Global Digital Operations organisation, within the Business Delivery Services Team. What are we looking for? Strong Master Data/Data Management technical background Proven experience working on Applications IT Products and Services/Support Capable and Flexible to develop IT Knowledge and Leadership Functional & technical knowledge in ERP solutions … and business capabilities strategies. Maintain awareness of industry directions for products and services, to define new, cost-effective solutions or evolve existing solutions optimally. Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc more »

Work Scheme Access to a virtual GP and Health & Wellbeing App Savings, Loans and Salary Advances Training & Development Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a Project Management role with … our team. As a Senior Project Manager within Apleona Projects and Design, you will work collaboratively within our team to support the planning and delivery of varied range of projects for office fit outs and refurbishments. As the Senior Project Manager , you will lead and manage all activities in … new business opportunities. The role requires excellent communication skills and clear decision making with a good comprehensive knowledge of Apleona Workspace business activities and service offering. This critical, client-facing role encompasses the delivery of key business objectives, financial management and control, and the hands-on daily operational more »

want to progress and develop their career in a fast-paced tech company. Role Description We are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically … the relevant teams internally. Career Progression This role offers a clear career path for growth within the organisation. The progression is as follows: 1) Service Delivery Analyst (Current Role) - Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »

of Estates Specialist Services. To provide safe and efficient day to day operational management of the Trust's engineering systems. To ensure the Estates service meets statutory requirements at all times and is responsive to the client's requirements. To ensure the Estates service meets statutory requirements at … staff support services in times of need. Job description Job responsibilities To have autonomous responsibility for providing an efficient and effective service. Contribute to service development and delivery and business planning with the department managers and senior managers. To take the lead responsibility for operation and management of … the use of the highly complex Building Energy Management Systems to ensure that they continue to meet demand criteria and users expectation of the service, particularly where such services have a direct impact on clinical care or safety. When assigned lead on the design and tender approved schemes in more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) Business Requirements The single most important customer need we have is to be a “Single Source” Service Solution provider. In order … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the … a regular basis regarding the release of all T&M equipment for calibration and repair. Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. Proactively manage repairs, including alternative product information to assist Customers decision making process. Initiate shipping of return to more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … to enhance the system development Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: HR service delivery and customer service skills Adept at process documentation and improvement High attention to detail and accuracy Analytical capabilities and the ability more »

Work Scheme Access to a virtual GP and Health & Wellbeing App Savings, Loans and Salary Advances Training & Development Are you dedicated to delivering great service and want to join a growing company that looks after its people? Have you got skills and experience in a Project Management role with … our team. As a Senior Project Manager within Apleona Projects and Design, you will work collaboratively within our team to support the planning and delivery of varied range of projects for office fit outs and refurbishments. As the Senior Project Manager , you will lead and manage all activities in … new business opportunities. The role requires excellent communication skills and clear decision making with a good comprehensive knowledge of Apleona Workspace business activities and service offering. This critical, client-facing role encompasses the delivery of key business objectives, financial management and control, and the hands-on daily operational more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all mechanical … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but more »

deliver meaningful results that positively transform the largest companies around the globe. About the Role Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing … the VMS tool to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s products/services • The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables and more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (url more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … our careers site What will you be doing? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this more »

video evidence infrastructure in UK courts. Do this by gaining SC clearance and act as a pivotal member of the team responsible for ensuring service delivery meets stringent requirements. Responsibilities: Collaborate with engineers to design and maintain video solutions for clients like UK courts. Lead expansion and maintenance … of video evidence infrastructure in UK courts. Utilize Pexip technology for service delivery. Implement cutting-edge networking technologies for optimal video performance. more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look … off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. … and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated more »

+ a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions … and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Includes using master/template build profiles. Service Delivery - Manage service delivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide … outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in service delivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial more »

Role: Service Lead - End User Device Builds Location: Hybrid - home based with regular travel (Oxfordshire/Thames Valley) Salary: £49,881 + a comprehensive range of Employee Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End … Builds and Roll-outs - Manage quarterly builds and build roll-outs, (configuring drivers, updates/patches etc.), with the support of an EUD Engineer. Service Delivery - Manage service delivery in terms of regular stakeholder engagement and reporting. Working closely with stakeholders to plan, schedule and provide … outs, Windows 10, MEM/Intune, Azure AD, Storage, virtualisation etc, also more legacy expertise, ie. SCCM expert level knowledge. 2+ years' experience in service delivery aspects including providing stakeholder updates of scheduled work Experience of audit processes, or supporting external auditors to secure necessary accreditations - highly beneficial more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

Field Service Engineer £35,000 - £39,000 Reading/M4 Corridor Benefits: Car allowance or company car, Laptop, Phone, Pension We have a fantastic opportunity for a Field Service Engineer to become part of an established business within the Managed Print and Technology industry. As Field Service … Reading focussing along the M4 Corridor area, ensuring that clients issues are being dealt with quickly and efficiently to keep equipment running. As Field Service Engineer day-to-day you will be responsible for: Supplying proactive levels of service to our key customers. Ensuring target responses are met … in line with customer SLA's. Proactive communications with our service delivery desk and customers alike. To be considered for the role of Field Service Engineer you will need to demonstrate the following skills and experience: Previous experience within Technical Service within the Managed Print industry. more »