1 to 25 of 29 Permanent Service Delivery Jobs in Bristol

a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible … for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the … housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Bristol …/Cardiff/Exeter/Plymouth areas. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating … accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. … Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy cover and more »

Unlock Your Career Potential with Us: Through Life Support and In Service Delivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join … them as a Through Life Support (TLS) and In Service Delivery (SDM) specialist. They are at the forefront of innovation in d... APCT1_UKTJ more »

in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for a team … of 16 employees based in Bristol. Job Summary As the new Facilities Service Delivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services delivered. These are … highlighted below: Maintainance Catering Housekeeping Landscaping While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other departments within more »

Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In Service Delivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to more »

operations team. This individual will be required to take accountability for any highly visible, complex, and SLA impacting issues that occur across the SaaS service offerings. This person will be the functional process owner for the Incident and Major Incident Management processes. They will also manage the incident process … through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. Ultimately, they will be accountable for the efficiency and effectiveness of the Service Delivery during the life cycle of the Incident … Process governance and adherence - calling out and educating/re-educating on process non-adherence. Taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations Acting as a point of contact for all related more »

distribute/despatch accordingly ensuring appropriate action is taken with high priority items. To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner. Exercise judgement when dealing with patient inquires, analyse and resolve non-clinical patient problems including resolving conflicting … distribute formal minutes as necessary. Authorised signatory for small payments, timesheets. Set up and manage effective office management/filing systems to support the service delivery. May need to arrange rotas/staff cover. Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met. Prioritise … verbal and written Ability to prioritise and work to conflicting demands Desirable Administration experience in a health/social care setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »

BMS Service Engineer - South West £40000 - £50000 + Package Market leading BMS controls company seeks experienced BMS Service Engineer to join their existing team based in Bristol. This is a field-based service role covering the South West, with responsibility for the service, maintenance, fault finding … control systems. Contractors will also be considered KEY RESPONSIBILITIES: To ensure that maintenance procedures are carried out to the standards detailed in the specific service schedules. To fault find on control systems and be able to rectify faults found, on field wiring, electrical panels, GUI's and various BMS … controllers. To ensure all sites/systems meet the requirements of the customer/client, reporting directly to the Services Delivery Manager via a written report on any sites requiring further attention. To produce written reports that clearly detail works undertaken. As this is a client facing role you more »

Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas, and a … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid more »

jobs. You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will … be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding … Service Level Agreements. Should have Broad technical understanding of IT services being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development more »

high availability standards that our clients expect. · The candidate will form part of a global operations team which is goaled to ensuring the highest service levels of availability of the mission critical software services provided. · The role requires you to take accountability for any highly visible, complex and SLA … impacting issues that occur across the Client’s SaaS service offering. · Manage the incident process, through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. · Ultimately accountable for the efficiency and effectiveness … of the Service Delivery during the life cycle of the Incident for its particular customers, stakeholder and business unit. Responsibilities: Skills: · Attend war rooms to oversee and assess performance of the MIM (Incident commander) chairing the war room in line with Incident Management process per SOW · Own the more »

digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »

thrive in today's complex world. The Candidate: We are looking for a bright, driven, customer focussed professional to join our clients Hybrid Cloud Delivery team, and work alongside Enterprise Data Engineering Consultants to accelerate and drive data engineering opportunities. This is a fantastic opportunity for a dynamic individual … personable self-starter who relishes the fluidity and collaborative nature of consultancy. The Role: This role sits on our clients Advisory and Professional Services delivery team, who provide thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical … and external teams and be a confident participant as well as a leader Assisting with solution improvement activities driven either by the project or service Essential Requirements: Excellent knowledge of Linux operating system administration and implementation Broad understanding of the containerisation domain adjacent technologies/services, such as: Docker more »

Manager. The role is primarily based at our Frenchay campus with occasional working at other campuses. You will work collaboratively with academic and professional service teams supporting the student journey, helping students achieve success in their studies. It is an exciting time to be joining UWE Bristol: our Strategy … contribute to work that will have a lasting impact. About you: You are a confident people manager with experience in leading teams in the delivery of high quality, agile customer-focused services. Energetic and resilient, you enjoy working at pace and are comfortable with complexity and uncertainty.You adopt a … that everyone can realise their full potential. In all our activities, we are driven by a culture of continuous improvement, implementing enhancements to our service delivery to support an exceptional staff and student experience. Where is the role based? This post is primarily based at our lively Frenchay more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »

Job summary Social Worker - Forensic Social Work Team - Full-time or Part-time Salary: Band 6 Based at Secure Service, Blackberry Hill, Stapleton, Bristol BS16 1EG With our further developments, this is an exciting time for our respected and greatly valued social workers in Secure Services. It is a … supportive and vibrant Team with a very positive learning culture. Join us in making a real difference to the lives of service users and build meaningful relationships with them and their family/carers. Contribute as they progress in their recovery. Work in partnership with local services across the … co-located Specialist Community Forensic Teams, another new initiative. Commitment to a social care perspective is essential, including maximising the quality of life for service users and balancing their rights with the protection of the public. You must work in an anti-oppressive manner, challenging any discrimination appropriately and more »

required hours. Our client have over 1,800 staff across 5 sites in the UK. Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests. Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems … the IT Team, ensuring knowledge is kept up to date and in an available format. Acting as the point of escalation from the IT Service Delivery Team to resolve incidents and service requests: Ideal background of the Infrastructure Analyst: Previous experience within a similar, technical role. Microsoft … following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more. more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »

a global software and managed services provider to the worlds top banks, asset managers, custodians and broker-dealers, are globally increasing headcount within the Service Delivery team. Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing … bias - Scrum PO certification would be an advantage. Experience- Experience of working as a Product Owner or Junior product owner in an agile software delivery environment is essential. Benefits Free onsite parking 25 days annual leave rising to 28 with length of service. Annual Holiday scheme also lets you more »

is definitely not limited to, projects and/or programmes centred around data, software development/implementation/migration, IT infrastructure, telecommunications, cyber security, service delivery, logistics, robotics and AI.? Qualifications DV (already in place) is required Demonstrable experience of project management methodologies and their application in the … Project/Primavera or equivalent project planning tools . Experience of Project Management in the implementation of applications and tools (Project Start up Live Service) such as: o Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »

Remote anywhere in the UK with occasional travel to the local office Car allowance 25 days holiday (rising to 28 days after 3 years service) Enhanced Maternity & Paternity Pay Salary Sacrifice Pension Scheme Salary Sacrifice Cycle to work Scheme Salary Sacrifice Electric Car Scheme Private Medical Insurance (After completion … and prospects' technical requests in a timely manner Acting as a conduit between the Sales teams, collaborating on projects Liaising with the technical services, delivery and project management teams throughout the design phase Providing product demonstrations and basic POC to meet customer requirements Providing a strategy and roadmap to more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »