25 Service Delivery Jobs in the City of London

a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in service delivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a construction senior project manager to work within the real estate arm of said business. Depending on your experience and career desires you … specific sectors. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, commercial fit-out, healthcare, residential Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »

and recommending staff progression to support industry-leading skill sets. Innovation and Departmental Development. Stay updated on industry trends and collaborate to implement innovative service delivery and process improvements. Document and maintain technical SEO processes and guidelines. Technical SEO Consultancy. Provide expert technical SEO insight and recommendations to more »

experienced registered manager who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated … team and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all more »

virtual GP Access to a health & wellbeing app Savings, loans and salary advances Training & Development Enhanced overtime rate Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work a continental shift pattern but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

Responsibilities: Provide 3rd line M365 consultation, focusing on project deliverables. Ensure technical readiness and smooth transition within M365 tenant. Support Digital Services Manager and delivery team across the UK portfolio. Maintain high standards in service delivery and operational functionality of the platform. Skills and Experience: Proficiency in more »

PURPOSE: Accountable for delivery of equipment implementation projects and programmes at NCP, with focus on the creation of new products and services for NCP customers and new functionality from internal systems, in collaboration with the Head of function in Technology. KEY RESPONSIBILITIES: Responsible for: As responsible for delivering the … projects which contain parking equipment and ANPR camera installation and related to parking service operations, design, plan and deliver practical, cost-effective transformation programmes designed to achieve NCP's strategic objectives. In promoting the project, the role will be responsible for the following areas: Consideration of a new parking … the Technology department in conjunction with NCP Commercial and Operations reps to - Reviewing and improving the parking services offered to customers. Ensuring more consistent service delivery. - Hearing and coordinating requirements from the Commercial and Operations department. - Proposing solutions and implementing projects to improve revenue and operational efficiency. Key relationships more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident … management (not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications more »

Site Staff/System. * Prioritising and delegating reactive and Planned Preventative Maintenance tasks to the Engineering team and Supply Partners ensuring optimum levels of service delivery are being achieved. * Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices Candidate requirements more »

The Duty Shift Manager will be responsible for supporting the management team in delivering a smooth and efficient running of the Security Service in a newly revolutionised, iconic superior office building with a fresh and energetic outlook, set in the heart of the London business district. There is something … Requirements: SIA Licence required. Experience as a Security Senior Team Leader or Duty Manageris required Excellent communication both written & verbal Excellent levels of customer service at all times Reliable, Responsible and Punctual To have a smart appearance befitting the company Flexible in the approach to daily duties and additional … the site/s Attend all required meetings with the customer and your line management in support of the companys aim of consistent quality service delivery. Ensure that you complete and submit timesheets/holiday and sickness forms within the given timescales. Liaise closely with your Team to ensure more »

race, religion or belief, sex, or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. more »

workingwith business development programmes within professional services environment Strong project management and planning skills Effective business writing and communication styles, adaptable to various situations Service delivery and results focused Proactive, Strategic and pragmatic; committed to developing trusted adviser' status Proactive, enthusiastic and optimistic attitude; commitment to profitable growth more »

Service Delivery Manager Service Delivery Manager - Canary Wharf - London/1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package to @£83,000 Global client has a great opportunity for a Service Delivery … team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance … external vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery more »

our Software Design team and will be responsible for designing end to end solutions and providing governance for the overall design in conjunction with delivery partners. What you'll be doing: '€¢Designing and reviewing solutions utilising D365, Power Platform & OpenEdge. '€¢Establishing governance and principles on the project level. '€¢Produce … documentation of systems, architectures, process flows, and value-chains Support bid and tender responses. '€¢Governance and design of a complete solution from inception through delivery to handover. Scoping, feasibility and definition ultimately leading solution design and configuration for the engagement. '€¢Promote co-operation and facilitate coordination of all technical … and non-technical streams within a programme to achieve the successful delivery of an integrated solution. '€¢Be an excellent communicator and comfortable at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations. '€¢Support the Project/Programme more »

London Travel requirements : Hybrid (twice a week onsite) Salary : 43k What a "Data and Performance Analyst" will do: Work on reporting methodologies to elevate service delivery and assess company performance. Provide business intelligence and data analysis insights to the wider business Identify and address data quality issues to … and DataFactory Excellent communication skills Strong proven analytical skills with the ability to analyse data sets for trends and correlations. Knowledge of statistical analysis, service evaluation, and quality control techniques. Interested in finding out more? Contact me at (url removed) or know anyone who would be a good fit more »

and recommending staff progression to support industry-leading skill sets. Innovation and Departmental Development. Stay updated on industry trends and collaborate to implement innovative service delivery and process improvements. Document and maintain technical SEO processes and guidelines. Technical SEO Consultancy. Provide expert technical SEO insight and recommendations to more »

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »

role Help strengthen our Team as our Network Capacity Analyst. Home based role. Great opportunity to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in ensuring the efficient operation of our network systems. What You'll Be Doing: '€¢Work closely … and SC clearance is required. About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right … whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses more »

role Help strengthen our Team as our Network Configuration Analyst. Home based role. Great opportunity to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in maintaining and optimizing ITSM (IT Service Management) Asset and Configuration Management processes. Your responsibilities … include ensuring coordinated multi-service provider operations, managing asset and configuration policies, and conducting audits. What You'll Be Doing: '€¢Work closely with cross-functional teams to identify current and future network Configuration Management requirements.'€¢Analyse network locations, hardware, and leased line data sets to identify accuracy issues.'€¢Develop … Configuration Management processes and standards.'€¢Collaborate with Operations and Service Delivery teams to implement solutions to address configuration constraints and performance or accuracy issues.'€¢Monitor and report on Configuration Management performance metrics.'€¢Maintain up-to-date knowledge of industry best practices and emerging trends in Configuration management.'€¢Provide more »

basis of its own investigations. We employ approx. 1,000 people, most of whom are qualified accountants, trainees, or technicians. The organisation comprises two service lines: financial audit, and value for money (VFM) audit and has a strong core of highly talented corporate teams. The NAO welcomes applications from … Head of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers, including service desk, 2nd-4th line support, End … ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. This also includes ensuring that all digital service provision meets or exceeds the performance targets, service standards and the digital needs of the organisation. This role reports into the Head of more »

Home based role This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple … You'll Be Doing: '€¢Work with internal/external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle. '€¢Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity. '€¢Assist in the release … business sign off. '€¢Create Change records and package release records specifying the effect on CIs within the Release Management service. '€¢Work with project and service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB more »

manager will also be responsible for ensuring compliance is conducted, and that all requests are responded to for a client with a 6 star service level and will also be a key player in the technical pro-active approach on risk minimisation. The main duties will also include: Manage … understanding. Previous experience of managing P&L. Previous experience of managing large engineering teams. Experience of managing large 24/7 sites. Experience of service delivery in high profile retail, financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of more »

will have experience with the following: - Windows 10, Office 365, SharePoint, Exchange, OneDrive & Teams. - Managing external partners with a record of building, developing & managing service delivery & support teams. - Experience working with IT Vendors & MSPs Insurance experience is beneficial but not essential for this role. more »

G, HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of service delivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff more »

to a winning strategy and culture. They are now looking for an Underwriting Operations Business Partner who will be responsible for the risk administration service delivery (data quality and timeliness) by an Outsourced Business Partner, and Underwriting Operations to the Underwriting Teams. Operations Business Partner – Responsibilities - Oversight of … point of escalation between the Underwriting Teams, Underwriting Operations, and the Outsourced Business Partner. - Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend/lead meetings as required with relevant stakeholders. - Responsible for the management and training of the Underwriting Operations Team members. - Standardise more »