Service Delivery Jobs in Dudley

3 Service Delivery Jobs in Dudley

Commercial Graduate Programme Customer focus and Data Analysis

Dudley, West Midlands, United Kingdom
Tosca
and Princes and many more. MAIN PURPOSE OF THE ROLE: The key purpose of the Commercial graduate role is to work within the Customer Service team to provide exceptional communication , data insight and problem solve with customers. You will be the first contact for existing customers but also new … provide support when placing orders. Problem solving for customers - anticipating changes in demand and supply Tracking data to ensure high levels of quality of service delivery. THE INDIVIDUAL : Tosco are looking for a n engaging, ambitious, and confident individual to be able to build professional relationships with their customers more »
Employment Type: Graduate
Salary: £26,000
Posted:

Customer Relations Manager

Dudley, England, United Kingdom
nGeneration Limited
and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Relations Manager … CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting directly to the Managing Director, you will act as the main point of contact for customers, ensuring that their needs are … Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations. Measure, monitor, and make recommendations for improvement of the customer service delivery experience. Attend customer head office on a weekly basis as required. Act as an escalation point for support issues from the customer. more »
Posted:

Individual Placement & Support Team Leader

Dudley, United Kingdom
Black Country Healthcare NHS Foundation Trust
co-located within Secondary Care Mental Health Services. The successful candidate will support the team to increase access to quality IPS interventions and support service users to achieve and sustain employment. Main duties of the job Black Country Healthcare NHS Foundation Trust is recruiting 1.0 WTE Individual Placement and … team is currently compromised of 6 Vocational Specialists who provide employment information, advice & guidance to a range of our community secondary care mental health service users across the Black Country. This role will support the team to maintain focus on employment as a key part of individuals' recovery and … employment and quality outcomes. The successful candidates will support the NHSE KPI submission with clear and accurate data collation, ensure that the quality of service delivery remains in line with Fidelity audit requirements and that co-production is embedded in our ethos. This is an exciting opportunity to more »
Employment Type: Fixed-Term
Salary: £35392.00 - £42618.00 a year
Posted:
Service Delivery
Dudley
25th Percentile
£71,837
Median
£73,805
75th Percentile
£75,772