12 Permanent Service Delivery Jobs in East London

Job Title: Technical Service Manager Location: Waterloo Salary: £60,000 - £65,000 We are seeking a Technical Service Manager to join a nationally recognised Engineering Service provider to work at a flagship commercial site in Waterloo. As Technical Service Manager, you will be responsible for ensuring … the successful delivery of technical services to the highest standard. You will be a key member of a successful team working closely with the customer to ensure the clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely … delivery of services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Life on the team As a Security Cleared Customer Delivery Manager you will be responsible for the delivery of services to one or more Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for … of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance … Youll manage your services to make sure that we deliver what weve promised to our customers and our own organisation Youll identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services Youll measure performance of your services overall, including our internal delivery more »

Salary budget - £26,000 - £30,000 per annum ROLE OVERVIEW: To provide a high quality, proactive desktop support service to our client at London Borough of Bexley Council as part of a customer focused Service Delivery team. Working to contracted SLAs and delivering best in class services … to our customer. Responding to requests from the ICT Service Desk ensuring an efficient response and resolution. MAIN RESPONSIBILITIES: Deliver 2nd Line Service Desk support (break/fix problems and service requests) effectively and in accordance with agreed service levels, standards and processes. Provide PC, telephone … and mobile support including hardware and software, configuration and maintenance. Responding to requests from the ICT Service Desk ensuring an efficient response and resolution details. Ensure that assigned ICT Service incidents are managed effectively and root cause problem analysis is undertaken where appropriate to reduce the number and more »

local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with … Service Level Agreements whilst managing client expectations. Single point of contact with the customer Maintaining ownership of the original fault Providing timely updates, ensuring the fault is assigned the correct level of priority and attention. Demonstrating the ability to troubleshoot and resolve complex issues Complete initiative-taking works, including more »

of winning work. You will have a track record in managing multiple projects at once. Primary Objectives To effectively develop and manage the commissioning service internally and in particular within the key account. To promote cross selling amongst the staff and other related companies and to liaise closely and … management activities that help manage the company efficiently. It requires the ability to think and communicate clearly, to remain focused and to lead construction delivery staff and office team members whilst remaining motivated during fast moving periods of complex activity. Ideal attributes include: Individual drive, enthusiasm and a high … utilisation. Accurately forecast staffing requirements and identifying recruitment needs and potential candidates. At all times manage and control resources on projects. Accountability for project delivery in full accordance with our appointment to include technical and commercial compliance. Commercial management of project change. Accountability for the quality of service more »

As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to service delivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »

outcomes, remediate test findings and communicate any residual project risk Be able to act as the security business change ambassador to ensure successful project service delivery more »

makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure. Reporting to the Service Delivery Manager, you'll take on the responsibility for leading the field teams delivering our Global Team maintenance contracts. What you'll do more »

be relied on to use your own initiative to find solutions to problem out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering or supervising maintenance, installation, cabling or civils works. Help build and keep the nation's critical infrastructure … connected and protected 24/7. Reporting to the Service Delivery Manager, you will undertake reactive and planned maintenance on Traffic Signals Technology equipment covering the M25. The role will require you to work standby every 1 in 4 weeks which will also include nights. What you'll more »

networking Drive effectiveness, efficiency and continuous improvement using automation. Collaborate with Architecture, Security, Dev teams to ensure effective designs and application of cloud services Delivery HA/DR, Security and compliance strategies Provide technology insight and support to the business and peers. Have the ability to manage tasks to … a good understanding of other Cloud technologies including Azure and AWS. Evangelise topics such as monitoring, performance, and reliability throughout our IT Support and delivery teams Be keen to develop scripting capability and API integration in one or more popular languages. Act as a technical escalation point for the … Service/applications owners to resolve issues swiftly and find root cause and mitigate from happening again had too better improve service(s) we deliver. Understand and work towards a strategy set out by senior management ensuring we adhere to direction and execute tasks based on priority to more »