Spalding, England, United Kingdom Hybrid / WFH Options
LightSpeed Broadband
managed through to completion and on-time is key to you successfully delivering part (or all) of the project and/or sub-project. ServiceDelivery/Maintenance: To work closely with the Head of Network Technology to assist with the design, documentation, and installation/commissioning of … party NOC provider, who oversees the network 24/7 x 365. This activity will also involve assessing the impact on the network if service providers (dark fibre and ‘lit service) notify Lightspeed of planned maintenance (hence outages), ensuring all parties (Lightspeed and 3rd party NOC providers) are … mitigate where possible, and support the Head of Network Technology to enable further risk management associated with the network design/build, equipment/service procurement; therefore, ensuring appropriate contingency plans are in place. Personal Qualities, Characteristics and Behaviours: Ability to work at a very detailed level on multiple more »
mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or ServiceDelivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … a Hybrid role that will require 3 days per week onsite. This role would be suited to those who are already operating as a ServiceDelivery/Systems Manager or a lead Systems Analyst who is looking to make that next step into a formal management position. more »
Nottingham, England, United Kingdom Hybrid / WFH Options
EMBS Technology
pioneering technological advancements. About the Role: The appointed Senior Commercial IT Account Manager will play a crucial role in overseeing the most prestigious technology delivery project in the public sector, aimed at transforming the passenger experience in transportation. You will be responsible for managing all commercial, legal, and contractual … onboarding, system adoption, order processing, account management, and customer success. Responsibilities Include: Leading the commercial function from initial quotations and contracts right through to delivery and operations. Directing the commercial team to align with the company’s strategic goals and optimise financial outcomes. Supporting business development by providing strategic … company policies. Ideal Candidate: An experienced Commercial Manager, Account Manager, or Account Director with significant expertise in managing complex commercial contracts, particularly in IT servicedelivery for public sectors such as education, transport, healthcare, or public services. The role demands a strong leader with excellent team development, client more »
Retford, Nottinghamshire, East Midlands, United Kingdom
pib Group
between internal end users, external suppliers, and the IT help desk and responsible for building and maintaining strong working relationships and processes. Ensure all service and support requests are routed through the correct channels. Delivery of assigned tasks and escalations from our internal teams and the IT help … Work independently and within the team to ensure all tasks are delivered to a high degree of accuracy and cost efficiency. Support the effective delivery, high performance and high availability of the Group systems and services. Ensure correct auditing, monitoring, and reporting is in place for all relevant services. … Delivery of robust and efficient demand and stock control processes. Delivery of the SML equipment process, ensuring alignment to defined group policies and organising logistics. Ensuring all agreed SLAs are met, both internally and externally, and ensuring any breaches are escalated and managed appropriately. Experience: Demonstrable experience within more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Major Recruitment (IT & Digital)
growth and expansion plans. The role You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery of both my clients IT & telecoms solutions whilst working closely with other internal teams to ensure the business meets agreed targets and exceeds service level agreements. The person Responsible for 3 direct reports (senior level) including operational management of the service desk and technical engineering teams A … solid understanding of management experience including a good knowledge of the IT (managed services) industry including servicedelivery Ability to identify, monitor, and resolve operational customer issues and provide timely status reports Extensive Infrastructure and IT Operations (service and installations) background with previous hands-on experience On more »
management and reports the reasons for decisions being made. Experience of Power BI would be extremely beneficial. Ability to work in a highly pressurized servicedelivery environment. Experience of implementing and control of the teams workplace audits to drive accuracy and processes improvements with the use of robust more »
people living in supported living services in Derby? We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality person centred social care services. Working to empower … needs to live independent and fulfilling lives, we are committed to helping our clients recognise their strengths, abilities and personal resources. Our supported living service in Sinfin, Derby supports service users with a range of disabilities, to remain in their own homes and live fulfilled lives. The service … The tenants are supported to enjoy a wide range of activities and live their lives to the full. We also manage a supported living service in Alvaston. The services work closely together, sharing staff experience and expertise and working to ensure that service users' needs are met. We more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Elliot Marsh
Services business. It will develop and implement the strategy to drive growth, focussing on driving new business, customer retention, supplier/3rd party relationships, servicedelivery and quality. The Board of Directors are looking for someone who can think creatively and can recruit/develop a strong team more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Sported
Regional Delivery Officer - East Midlands Home-based (within a commutable distance to the East Midlands) About Us Sported is a leading charity supporting the UK's largest network of sport and physical activity groups and we exist to provide the skills, resources and funding needed for them to become … groups that seek to remove barriers from young peoples lives to allow them to thrive against the odds. Were now looking for a Regional Delivery Officer to join our team in the East Midlands on a part-time, permanent basis, working 22.5 hours/3 days per week. The … charity or our members - Up to five days of paid study leave for self-funded education/training - Flexible working arrangements - A confidential counselling service - Access to a pension scheme to give you peace of mind - Virtual Diversity & Inclusion Open Space every month - Cycle to Work Scheme to support more »
Employment Type: Permanent, Part Time, Work From Home
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
DVSA
can choose from Garretts Green, Oldham, Bristol, Newcastle, Nottingham or Swansea as your home office. About The Job Job summary Are you interested in Delivery management with a passion for innovation? If so, wed love to hear from you! Theres never been a better time to join the DVSA. … If you want to find out more about this role, get tips on the application or ask the hiring manager (Dan Bewick - Tech Services Delivery and Service Manager) any questions, join us for a virtual information session on 23rd April at 17:30. Follow the advert to Civil … Service jobsto register. Job Description As our Delivery Manager, you will play a pivotable role in Tech Services, responsible for ensuring efficient and effective delivery of key projects and initiatives. Youll lead a team of matrix managed resources to deliver exciting delivery projects or tasks aimed more »
Lutterworth, Leicestershire, East Midlands, United Kingdom
OUTCO LIMITED
Purpose The role of the ServiceDelivery Manager (SDM) within the OUTCO Grounds Maintenance Division, is to manage team performance, controlling service quality and ensuring it is delivered in a safe, efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. … It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's services, fixing any reliability issues, tracking service metrics, adhering to budgets, and helping … reporting opportunities for additional revenues and assisting in the tendering and pricing of works? Take responsibility for health and safety at the point of delivery , undertaking risk assessments, monitoring the implementation of control measures, and actively participate in the maintenance and improvement of the overall Company Health and Safety more »
Leicester, Leicestershire, East Midlands, United Kingdom
Network Plus Services Limited
ServiceDelivery Manager Our Role As a ServiceDelivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the ServiceDelivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »
Daventry, Northamptonshire, East Midlands, United Kingdom
Options Resourcing
performance reviews. * Manage on site facilities management operation teams in terms of staffing, training, development and performance. * Close management of Supplier Partners to maintain service delivery. * Management of HSSE processes and ensuring a strong safety culture across the building and third-party contractors * Develop and control an annual operational … expenses budget, including direct and indirect contract service expenses and preventative maintenance costs. * Ensure all statutory compliance requirements are met using our clients HSE & Risk System and in accordance to the clients platform. * Responsible for managing hard services, associated SLAs/KPIs and all related issues * Produce and analyse … solutions for evolving/improving processes. * Build effective relationships with BNY Mellon REPM team, Customers and other operational teams to ensure collaboration and optimal delivery for the account. * Act as a key interface for all facilities and property issues in relevant building. Ideal candidate will have experience with the more »
Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality servicedelivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »
Northampton, England, United Kingdom Hybrid / WFH Options
UK Inspection Systems Ltd
equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and servicedelivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »
wellbeing app Training & Development There is also an enhanced call out allowance and overtime rates with the role. Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure servicedelivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »
Grimsby, South Humberside, North East, United Kingdom
DX Network Services Limited
Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »
Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
by LHP 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career … merge. You will have good communication skills and the confidence when speaking with customers, other teams and stakeholders. The ability to commit to exceptional servicedelivery while remaining customer focused is paramount. We would especially welcome applications from those that have Power BI experience and a background of more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
CCS Media
supplier charges and invoice our customers in a timely and accurate manner during the customer contract term. Your role is to guarantee that excellent service standards are upheld to support and enhance the company strategy for growth. You will have the skills, knowledge, and experience to support positive team … require focus and attention to drive improvements and streamline workflows Cross-Departmental Collaboration: foster collaboration with other departments such as finance, sales, legal, IT, ServiceDelivery, Solution Sales. Actively engage in cross-departmental meetings, initiatives, and projects to ensure smooth coordination, alignment of objectives, and effective communication Documentation more »
Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Enva England
ServiceDelivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week ServiceDelivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a ServiceDelivery Coordinator to join our Customer Experience Team. ServiceDelivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. ServiceDelivery Coordinator more »
supplier charges and invoice our customers in a timely and accurate manner during the customer contract term. Your role is to guarantee that excellent service standards are upheld to support and enhance the company strategy for growth. You will have the skills, knowledge, and experience to support positive team … require focus and attention to drive improvements and streamline workflows. Cross-Departmental Collaboration: foster collaboration with other departments such as finance, sales, legal, IT, ServiceDelivery, Solution Sales. Actively engage in cross-departmental meetings, initiatives, and projects to ensure smooth coordination, alignment of objectives, and effective communication. Documentation more »
computer and network components. Ensuring the security of client and server computers via security & maintenance systems. Liaise with existing and potential vendors to organise servicedelivery within SLAs/Contracts. Maintaining and updating technical documentation regularly, including annual inventory checks. Testing new hardware and software solutions before full more »
s freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation. Role: Fleet Performance and Field ServiceDelivery Director Salary: £Competitive Location: Derby Contract Type: Permanent, Full-Time How will you make a difference? The Fleet Performance and Field ServiceDelivery Director is accountable for the safe and efficient delivery and performance of all Wabtec UK Powertrain Contracts and all product line service support at customer depots across the UK and the Republic of Ireland. What will your typical day look like? Maximise return on investment … via opportunities with our UK customer base across supported Product Lines. Responsible for long term development/delivery of performance based service contracts Providing value for money field service support to Wabtec’s sister companies during OE warranty phase and also service and warranty support for more »
Change & Configuration Manager - IT Service Team-2-3 days a week Onsite About the Company: Join a leading provider of building and home improvement products, where IT plays a pivotal role in supporting business objectives. This role offers the chance to shape change and configuration management within a dynamic … organization. Job Profile: As a Change & Configuration Manager within the IT Service team, you will be responsible for ensuring effective delivery of IT services through the application of ITIL principles and best practices. This role involves close collaboration with stakeholders to implement appropriate governance, control, communication, and reporting … to support service delivery. Role & Responsibilities: Oversee the end-to-end change process, analyzing technology changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the Configuration Management Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to more »
Oakwood Court, Little Oak Drive, Annesley, Nottingham, England
FORTEM SOLUTIONS LIMITED
Looking for an IT Apprentice to join our ServiceDelivery Team. The initial focus will be IT procurement, asset configuration and asset management. Long term upskilling to enable you to provide 1st line IT support. Role Taking ownership of IT hardware requests, ensuring regular, yet appropriate updates are … vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission more »