1 to 25 of 80 Service Delivery Jobs in the East of England

month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

cloud systems and services. Your expertise in VMware, Hyper-V, and infrastructure will be instrumental in meeting our operational requirements and driving excellence in service delivery. Key Responsibilities: Provision, administer, and operate networks, servers, systems, and software, both on-premises and in the cloud. Lead in addressing escalated calls … following incident management and service request fulfilment lifecycles. Contribute to projects and large-scale business-as-usual activities, taking a senior role where appropriate. Requirements: Degree or equivalent with relevant professional qualification. Substantial experience in administering servers in a medium-scale enterprise network environment. Expertise in VMware, Hyper-V more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Cambridge … area. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but more »

level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for an experienced Infrastructure Engineer to join our 2nd Line Service Operations team who is able to work collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key … requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Are you ready for your next challenge? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers … deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »

in a fast-paced environment. Excellent communication skills forreporting, analysis and issue -resolution Commitment to maintaining Professional and ethical standards Familiar with technology-based service delivery is desirable Apply ONLINE today& a member of the team will be in touch would also suit: Pharmacy Dispenser, Dispenser, Dispensing assistant more »

As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to service delivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »

Watton, Thetford . Data and accurate data, at that, is of the upmost importance to us. Accurate information allows us to provide a comprehensive service delivery to our clients, so your back-office data entry skills are needed and will be valued. Due to a recent internal promotion more »

a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating more »

Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation. Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of … services in line with the organisation’s goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements. The right person will have a good mix of: Service delivery or operations management experience more »

a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes. Role Purpose: The Service Improvement team is responsible for continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. The team is also responsible for … enhancing the healthy play offering. The implementation of subsequent projects and initiatives will be focussed on improving Customer Operations performance. We will be managing delivery of company led programmes on behalf of the Customer Operations department. The team will be responsible for the governance of the departments processes, knowledge … will identify and deliver enhanced experiences for Participants, Players and Retailers by; Reducing and eliminating the need to contact by identifying and promoting self service opportunities Driving first contact resolution on all channels ensuring right information first time every time through owning a portfolio of projects (initiated both within more »

platforms) Microsoft Active Directory Java, XML, eCommerce development Use of CAATs for data analysis (e.g. ACL) Information Security (ISO 27001/27002) ITIL IT service delivery & service management Here is our list of benefits: 34 days paid leave (This includes bank holidays) 2 x Life Days more »

role with a mix of project and BAU support work on the latest infrastructure technologies. Essential Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding … appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards. Tenure Milestone Recognition: We value and recognise the years of service of our people. Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas … We’re committed to maintaining an inclusive and supportive culture. Australian Business Awards – Employer of choice Top rated employer – Glassdoor: Our average length of service is 9 years. Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices. more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes and Hanslope Park You’ve … developments on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important … Proactive when it comes to implementing risk planning and dealing quickly with any related issues, we’ll expect you to work with clients and service providers to establish ongoing requirements and review the service we provide. Use all your management skills as we defend the UK’s national more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes and Hanslope Park You’ve … developments on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important … Proactive when it comes to implementing risk planning and dealing quickly with any related issues, we’ll expect you to work with clients and service providers to establish ongoing requirements and review the service we provide. Use all your management skills as we defend the UK’s national more »

IT Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation. Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of services in line with the organisations goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements. The right person will have a good mix of: Service delivery or operations management more »

Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables/Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills … Synergi is an advantage) English language skills required Desirable qualifications/experience: Quality degree qualification on Diploma or BS level Qualified/certified Auditor Delivery of training courses/Material Have a Global Wind Organization Standard Basic Safety Training (BST), and Oil & Gas UK medical certificate (incl. Chester step … clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able more »

Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in service delivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of more »

of accelerated and sustained growth, both nationally and internationally. As a pivotal team member, you will play a vital role in ensuring the seamless delivery of our services. Innovation and continuous improvement are at the core of our business. We work closely with academia & industry professionals on R&D … projects to leverage the latest technologies and enhance our business processes, improving the service offering for our customers and making us leaders in our market sector. The ideal candidate possesses a strong commercial understanding, demonstrates adaptability to rapid changes, and keen attention to detail. A strong foundation in administration … Time to Unwind: Enjoy generous annual leave of 23 days plus 8 bank holidays , with an extra day for the first 2 years of service, allowing you to recharge and explore life beyond work. Roles and Responsibilities: Scheduling, planning and coordination of resources such as but not limited to more »

checks in relation to onshore and offshore activities Manages quality assurance and control in relation to supplier and subcontractor evaluation, management and product/service delivery across a diverse, multi-tiered supply chain. Collaboration with Package and Engineering technical authorities e.g., Design, Transport & Installation, Construction, Fabrication (including NDT … Coatings) processes to ensure alignment with Quality requirements and deliverables. Proactive engagement with Lessons Learned capture and implementation throughout the project lifecycle. Management and delivery of the project audit programme within the assigned project work package(s) Participate and contribute to all relevant site and project quality meetings Deputises … Fabrication, Electrical & Mechanical systems and Construction. Strong working knowledge of contractual mechanisms applied within Renewables/Oil and Gas Projects and associated Product and Service delivery is desirable. Demonstrable experience in dealing with 3rd party contractors in relation to Quality. Excellent interpersonal skills, strong communication and presentation skills more »

Your new company Join an exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking … team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO more »

quality cost-effective services. As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … to audit and coach teams to improve quality. Familiar with Telecoms network system. Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback. Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions. Develop Quick Reference … Guides to assist in the coaching & development of the external teams. Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement. Create and implement Personal Development Plans for external teams. Skills & Knowledge Requirements: Excellent communication skills. Organised, structured, and always more »

ll be a subject matter expert in Zellis processes and solutions and must have excellent stakeholder management and relationship building skills. You may lead delivery directly or will work closely with the Project or Programme Manager and other Implementation Consultants. As well as this, you'll manage a pool … will include: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services. Delivery of tasks against the agreed project plan and scope, following the Zellis standard project implementation methodology. Completing testing of any deliverables or supporting activities … including performance management of individuals and managing against team KPIs and objectives (i.e. engagement, chargeability, recruitment, lead times etc). Proactively and reactively resourcing delivery against the required customer demand, including looking ahead at demand to build and scale the team to meeting revenue, chargeability and lead time targets. more »

Service Delivery Analyst Location: Hemel Hempstead (Hybrid – 20% Office/80% Remote) At Haven, we're on a mission to redefine the way technology solutions empower our business and customers. Our team is expanding, and we're looking for an experienced Service Delivery Analyst to join … someone passionate about driving technology forward, keen on making a significant impact within our fast-paced and innovative technology department. Your Opportunity: As a Service Delivery Analyst, you will be responsible for overseeing the delivery of technology services within Haven. This role involves managing the end-to … in ensuring that technology solutions meet business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects more »